The Coordinator gives primary consideration to Tommy’s request for CART services and agrees that CART services would provide Tommy with effective communication....
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Case Study #1: Auxiliary aids and services under Title II are different from special education and related services under the IDEA.
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Architectural Barriers Act
Postal Service are covered by the ABA. For more information or to file a complaint, contact: U.S....
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When is a historic structure considered accessible?
For Example: Consider an historic Forest Service lighthouse that is open to the public....
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Check-Out Aisles and Sales and Service Counters
Check-Out Aisles and Sales and Service Counters....
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II-7.1000 Equally effective communication.
The obligation of public entities to provide necessary auxiliary aids and services is not limited to individuals with a direct interest in the proceedings or outcome....
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Access for 9-1-1 and Telephone Emergency Services
The Americans with Disabilities Act (ADA) requires all Public Safety Answering Points (PSAPs) to provide direct, equal access to their services for people with disabilities who use teletypewriters...
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Maintaining Accessibility in Museum Programs
examples of typical museum program maintenance issues: Staff and volunteers working at the information desk or answering questions by telephone should know what accessibility services...
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Definition of "other power-driven mobility device.''
engines— whether or not designed solely for use by individuals with mobility impairments—that are used by individuals with mobility impairments for the purpose of locomotion, including golf cars...
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Access Board: General Accessible Parking Requirements
This video is part of a longer animation produced by the U.S. Access Board. View the animation video in it's entirety on the Access Board's website...
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Other Counters/ Teller Windows [7.2(2)]
Where multiple teller windows or service areas are provided, such as in bank lobbies, consider access to each one....
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Section 508.gov
General Services Administration’s Office of Governmentwide Policy, has been charged with the task of educating Federal employees and building the infrastructure necessary to support Section...
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Transition Plans
In the early 1990s, the Forest Service called for all units to complete transition plans identifying the changes needed to make each facility accessible and the timeline for completing those...
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10. Q: Do police departments have to arrange for a sign language interpreter every time an officer interacts with a person who is deaf?
Examples of other communication aids, called "auxiliary aids and services" in the ADA, that assist people who are deaf or hard of hearing include the exchange of written notes, telecommunications...
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11B-220.2 Point-of-sale devices
Where point-of-sale devices are provided at check stands and sales and service counters required to comply with Sections 11B-227.2 and 11B-227.3, they shall comply with Sections 11B-707.2...
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§35.130 General Prohibitions Against Discrimination
A new paragraph (e)(2) has been added stating that nothing in the regulation authorizes the representative or guardian of an individual with a disability to decline food, water, medical...
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U.S. General Services Administration (GSA)
GSA is dedicated to supporting Americans with disabilities in the workplace and beyond. GSA has a rich history of inclusion and is committed to creating a more accessible society,...
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Communicating with Customers
What is required to communicate effectively when discussing a mortgage application at a bank or buying an automobile at a car dealership will likely be very different from what is required...
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4.1.2(5)(a)
(a) If parking spaces are provided for self-parking by employees or visitors, or both, then accessible spaces complying with 4.6 shall be provided in each such parking area in...
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How are parking spaces and access aisles to be marked?
The ADA Standards do not specify the method or color of parking space and access aisle markings. State or local codes and regulations may specify such markings. It is important that...
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Alterations and Additions
Accessible spaces are required where parking facilities are altered or added. The term ‘alterations’ includes resurfacing of vehicular ways (§106.5). Resurfacing or resealing...
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§ 38.115(a)
(a) Where provided, handrails or stanchions within the passenger compartment shall be placed to permit sufficient turning and maneuvering space for wheelchairs and other mobility...
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§ 38.125(d)(2) Wheelchair or mobility aid spaces
(2) Wheelchair or mobility aid spaces. Spaces for persons who wish to remain in their wheelchairs or mobility aids shall have a minimum clear floor space 48 inches by 30 inches. Such...
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§ 38.127(c)
(c) Controls and operating mechanisms (e.g., heating and air conditioning controls, lighting controls, call buttons, electrical outlets, etc.) shall be mounted no more than 48...
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2.5 Physical Accessibility.
Airports must ensure that terminal facilities and services are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs....
