(d) As a carrier, you must make a dispositive written response to a written disability complaint within 30 days of its receipt....
Search Results "US Carrier"
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§382.155(d)
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§382.31(a)
(a) Except as otherwise provided in this part you must not, as a carrier, impose charges for providing facilities, equipment, or services that this rule requires to be provided to passengers...
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§382.159(a)
(a) Any person believing that a carrier has violated any provision of this part may seek assistance or file an informal complaint at the Department of Transportation no later than 6 months...
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Chapter 6: Assisting Air Travelers with Disabilities with Their Complaints
Recording, Categorizing, and Reporting Written Disability-related Complaints Received by Carriers...
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ADA Title IV: Telecommunications Relay Services
It requires common carriers (telephone companies) to establish interstate and intrastate telecommunications relay services (TRS) 24 hours a day, 7 days a week....
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3. May an employer specifically ask what type of assistance will be needed?
For example, it would be important for an employer to know whether someone who uses a wheelchair because of mobility limitations is able to walk independently, with or without the use of...
- Sennheiser SZI 1029 Infrared Emitter
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§382.133(d)(1)
airway pressure machine that displays a manufacturer's label according to FAA requirements in circumstances where requirements for labeling these devices have not been set by the foreign carrier's...
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7. Q: What procedures should law enforcement officers follow to arrest and transport a person who uses a wheelchair?
Officers should use caution not to harm an individual or damage his or her wheelchair....
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Transfer Surface Size: Equipment Used by Patients in Supine, Prone, or Side-Lying Position (M301.2.2)
On diagnostic equipment used by patients in a supine, prone, or side-lying position, M301.2.2 would require the size of the transfer surface (i.e., part of the diagnostic equipment onto...
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§382.53(a)(3)
(3) As a U.S. or foreign carrier, at any U.S. airport covered by this paragraph where the airport has effective control over the covered gates, ticketing areas, and customer service desks...
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§382.87(a)
(a) As a carrier, you must not exclude any passenger with a disability from any seat or require that a passenger with a disability sit in any particular seat, on the basis of disability,...
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§382.27(a)
(a) Except as provided in paragraph (b) of this section and §382.133(e)(4) and (5) and (f)(5) and (6), as a carrier you must not require a passenger with a disability to provide advance...
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19. Please indicate the duration of the warranty/guarantees offered for the surface product used by the sales representative/vendor
Please indicate the duration of the warranty/guarantees offered for the surface product used by the sales representative/vendor....
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DOT Response
The Department believes strongly that Web sites used by consumers of transportation providers should be accessible....
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§382.55(b)
(b) If, as a carrier, you impose security screening procedures for passengers with disabilities that go beyond those mandated by TSA (or, at a foreign airport, beyond the law of the country...
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§ 37.213(e)
(e) The information required to be submitted to the Department shall be sent to the following address: Federal Motor Carrier Safety Administration, Office of Data Analysis & Information...
- Neo-Metro Commercial Wall Mounted Pat Basin Featuring Dyson® Airblade™ Tap/Hand Dryer
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Covered Entities
telecommunications equipment help to further define which manufacturers are covered by §255: The term "customer premises equipment" means equipment employed on the premises of a person (other than a carrier...
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§382.157(f)(2)
(2) As either carrier in a codeshare relationship, you must forward to your codeshare partner disability-related complaints you receive from or on behalf of passengers with respect to difficulties...
- Whitehall Mfg. WH2105BAR Bariatric Toilet Siphon Jet Type Off-Floor
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§382.11(a)(4)
., refusing to provide transportation) because the individual asserts, on his or her own behalf or through or on behalf of others, rights protected by this part or the Air Carrier Access...
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§382.141(b)
(b) If you are a carrier that operates only aircraft with fewer than 19 passenger seats, you must provide training for flight crewmembers and appropriate personnel to ensure that they are...
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Automated Airport Kiosk Definition and Applicability Based on Function/Location
In the September 2011 SNPRM, the Department proposed to define an airline-owned automated airport kiosk covered by this rule as “a self-service transaction machine that a carrier owns, leases...