Basis of Disability in Air Travel AGENCY: Department of Transportation, Office of the Secretary ACTION: Final Rule SUMMARY: The Department of Transportation is amending its Air Carrier...
Search Results "US Carrier"
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
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Air Carrier Access Act Technical Assistance Manual (2005)
What Airline Employees, Airline Contractors, and Air Travelers with Disabilities Need to Know About Access to Air Travel for Persons with Disabilities A Guide to the Air Carrier Access...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports - Preamble
SUMMARY: The Department of Transportation is amending its rules implementing the Air Carrier Access Act (ACAA) to require U.S. air carriers and foreign air carriers to make their Web sites...
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act) (with amendments issued through May 2016)
U.S. Department of Transportation 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports
For the reasons set forth in the preamble, the Department amends 14 CFR parts 382 and 399 as follows: Title 14—Aeronautics and Space Part 382 Nondiscrimination on the Basis of...
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Purpose of the Manual
It contains suggested practices and procedures for carriers to use on a voluntary basis to implement Part 382....
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Enplaning, Deplaning, and Connecting Assistance
This appears to be a good idea that carriers might consider using more widely....
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Contractors
A contactor is an entity that has a business arrangement with an air carrier to perform functions that the ACAA and part 382 would otherwise require the air carrier to perform with its own...
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Service Animal Issues
The fact that a service animal may need to use a reasonable portion of an adjacent seat’s foot space—that does not deny another passenger effective use of the space for his or her feet―is...
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Information for Passengers
Carriers that found a computer-based system too challenging could use a low-cost, low-tech means of identifying the movable armrest seats for gate and flight crew personnel, such as placing...
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TTY Use
Some asserted that deaf and hard of hearing consumers are using the internet more and more to communicate with carriers and thus relying less and less on TTYs....
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In-Flight Audio and Video Services
The carriers and carrier groups that filed comments generally objected to the proposals....
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Training
While U.S. disability groups can undoubtedly be a useful resource for both U.S. and foreign carriers, we do not believe it would be realistic to require foreign carriers to seek out U.S....
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Complaints
Carriers may use other accessible technologies in lieu of TTYs to permit hearing-impaired passengers to communicate with CROs....
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Background
On May 13, 2008, the Department of Transportation (“Department” or “DOT,” also “we” or “us”) amended 14 CFR Part 382 (Part 382), its ACAA rule, to apply the rule to foreign carriers and...
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§382.7(a)
(a) If you are a U.S. carrier, this Part applies to you with respect to all your operations and aircraft, regardless of where your operations take place, except as otherwise provided in...
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§382.7(c)
with U.S. carriers....
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§382.7(e)
(e) Unless a provision of this Part specifies application to a U.S. carrier or a foreign carrier, the provision applies to both U.S. and foreign carriers....
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Web Site Accessibility
unable to use an inaccessible Web site due to their disability and to extend the requirement to do the same for passengers who self-identify as being unable to use the carrier's Web site...
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1. Technical Standard for Web Site Accessibility
Other carriers objected to the Department requiring the WCAG 2.0 standard altogether, opining that it is “not widely used on commercial Web sites” or that the technical criteria are “highly...
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2. Usability and Performance Standards
BBI supported a requirement for carriers to develop internal guidance manuals, pointing out that such documents are useful for training new or temporary employees on implementing the standard...
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3. Scope—Web Sites and Other Electronic Information and Communication Technologies
on a carrier's primary Web site marketing air transportation to the general public in the United States....
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4. Applicability
to passengers who indicate they are unable to use the agent's Web site....
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5. Conforming Alternate Versions
The alternate version promoted by the carrier associations and some individual carriers (i.e., text-only Web site containing core air travel services and information only), however, would...