Positive language empowers. When writing or speaking about people with disabilities, it is important to put the person first. Group designations such as "the blind," "the retarded"...
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General Tips for Communicating with People with Disabilities
When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands....
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Advance Notice for Optional Services and Equipment
Advance Notice for Optional Services and Equipment Although carriers are not required to provide the following services or equipment, if they choose to provide them, you may require 48...
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12143(c)(5) Additional services
(5) Additional services The regulations issued under this section shall establish circumstances under which the Secretary may require a public entity to provide, notwithstanding paragraph...
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Non-rail vehicle
A self-propelled, rubber-tired vehicle used to provide transportation services and intended for use on city streets, highways, or busways that constitutes either a bus, over-the-road bus...
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§104.47(b) Counseling and placement services
(b) Counseling and placement services. ...
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§ 35.104 Video interpreting services (VIS)
Video interpreting services (VIS) means an interpreting service that uses video conference technology over high speed Internet lines. ...
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Purchasing Goods and Services: What to Expect
Purchasing Goods and Services: What to Expect There are over seven million businesses in the United States that provide goods or services to the public, including grocery stores, retail...
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§ 37.41(a)
(a) A public entity shall construct any new facility to be used in providing designated public transportation services so that the facility is readily accessible to and usable by individuals...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Community Emergency Planning in NYC - A Toolkit for Community Leaders
[See subsections ...]
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Tips for Interacting with People with Disabilities
If you encounter an individual with a service animal, such as a dog, please do not touch or distract the animal....
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Commercial Facilities
exempted from coverage under the Fair Housing Act of 1968, as amended (42 U.S.C. 3601 - 3631); (ii) Aircraft; or (iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter...
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State and Local Governments’ Employment Service Systems
Employment service systems typically include services and supports that are available through multiple state agencies and funding streams, including vocational rehabilitation, Medicaid,...
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Guidance on permissible service animals.
In the original regulation implementing title III, "service animal" was defined as "any guide dog, signal dog, or other animal," and the Department believed, at the time, that leaving the...
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EXHIBIT 1
Timeliness should be considered in the context of the type of information or service a page provides and generally within ten (10) business days....
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Sec.36.203(c) Accommodations and services
(c) Accommodations and services....
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SUBPART C -- REQUIREMENTS CONCERNING SERVICES
SUBPART C -- REQUIREMENTS CONCERNING SERVICES...
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NYC Emergency Management
Established in 1996, NYC Emergency Management is a coordinating agency for the City of New York. The agency plans and prepares for emergencies, educates the public about...
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Preparing for Emergencies for People with Disabilities
How might a disaster affect me? What are my personal needs during a disaster? By evaluating your own individual needs and making an emergency plan that fits those needs, you and your...
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§1607.10 Employment agencies and employment services.
or service should maintain and have available evidence of the impact of the selection and referral procedures which it administers....
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§ 37.187(b)
However, Operator Y fails to provide an accessible bus or equivalent service to the passenger at Point B as the rules require....
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Arriving At the Hotel
If you provide shuttle bus services, those services are subject to the ADA....
