Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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End Note
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Refreshment Table
Arrange all food, plates, glasses (supplement stemware with standard drinking glasses for people who have limited hand mobility), straws (for people who have difficulty drinking directly...
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Q33. Are gyms, fitness centers, hotels, or municipalities that have swimming pools required to allow a service animal in the pool with its handler?
Are gyms, fitness centers, hotels, or municipalities that have swimming pools required to allow a service animal in the pool with its handler? A. No. ...
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11B-406.3.1 Slope
The running slope of the curb ramp segments shall be in-line with the direction of sidewalk travel. Ramp runs shall have a running slope not steeper than 1:12....
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Communication
When telephone calls are received from a deaf person using a TTY or relay service, the call should be answered promptly and appropriately....
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11B-226.3 Dining surfaces exceeding 34 inches in height
Where food or drink is served for consumption at a counter exceeding 34 inches (864 mm) in height, a portion of the main counter 60 inches (1525 mm) minimum in length shall be provided in...
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Access To Medical Care For Individuals With Mobility Disabilities
Department of Health and Human Services Office for Civil Rights Reproduction of this document is encouraged....
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11B-226.3 Dining surfaces exceeding 34 inches in height
Where food or drink is served for consumption at a counter exceeding 34 inches (864 mm) in height, a portion of the main counter 60 inches (1525 mm) minimum in length shall be provided in...
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11B-226.3 Dining surfaces exceeding 34 inches in height
Where food or drink is served for consumption at a counter exceeding 34 inches (864 mm) in height, a portion of the main counter 60 inches (1525 mm) minimum in length shall be provided in...
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Chapter 7 Addendum 2: The ADA and Emergency Shelters: Access for All in Emergencies and Disasters
Regardless of who operates a shelter, the Americans with Disabilities Act (ADA) generally requires shelters to provide equal access to the many benefits that shelters provide, including safety, food...
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16. Is the IDEA evaluation process different than the analysis used when considering an individual’s request for a particular auxiliary aid or service under Title II?
providing necessary auxiliary aids and services under Title II....
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DWELLING UNIT
A single unit of residence which provides a kitchen or food preparation area, in addition to rooms and spaces for living, bathing, sleeping, and the like....
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F. Electronic and information technology
ITMs include POS devices, such as credit card payment terminals, retail store self-checkout stations, machines used for ordering food at quick service restaurants, and gas station pay-at-the-pump...
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A. Whether Sidewalks Are a Service Program, or Activity Covered by Title II of the ADA and Section 564 of the Rehabilitation Act
Whether Sidewalks Are a Service Program, or Activity Covered by Title II of the ADA and Section 564 of the Rehabilitation Act Plaintiffs argue that sidewalks are subject to the access...
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How TTYs Work: Transmission Codes
ASCII, while faster than Baudot, provides more capability than necessary for TTYs and is susceptible to interruptions such as call waiting, transfers, and line noise....
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Q11: What must a school district do for a student who has a disability but does not need any special education or related services?
aids or services....
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382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?
382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?...
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Subpart B—Nondiscrimination and Access to Services and Information
[See subsections ...]
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Subpart F—Health, Welfare, and Social Services
[See subsections ...]
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4. c. CUSTOMER SERVICE and COMMUNICATION and ACCESS
Reaching Out to Customers with Disabilities An online ADA course for businesses www.ada.gov/reachingout/intro1.htm A 10-lesson course divided it into individual lesson...
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§ 37.29 Private entities providing taxi service
[See subsections ...]
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§ 37.121 Requirement for comparable complementary paratransit service
[See subsections ...]
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1.1.3.2, Item 6
Organized camps, laboratory animal quarters, public swimming pools, radiation protection, commissaries serving mobile food preparation vehicles and wild animal quarantine facilities regulated...