Accessible Routes to Programs and Services The path a person with a disability takes to enter and move through a facility is called an "accessible route."...
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Accessible Routes to Programs and Services
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28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations - Movie Theaters; Movie Captioning and Audio Description Final Rule
DEPARTMENT OF JUSTICE 28 CFR Part 36 [CRT Docket No. 126; AG Order No. 3779–2016] RIN 1190–AA63 Nondiscrimination on the Basis of Disability by Public...
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§ 37.131(e) Hours and days of service
(e) Hours and days of service. The complementary paratransit service shall be available throughout the same hours and days as the entity's fixed route service....
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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12143(c)(3) Service criteria
(3) Service criteria Subject to paragraphs (1) and (2), the regulations issued under this section shall establish minimum service criteria for determining the level of services to be...
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"Video Interpreting Services (VIS)"
The Department has added a definition of video interpreting services (VIS), a technology composed of a video phone, video monitors, cameras, a high speed Internet connection, and an interpreter...
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Section 37.23 Service Under Contract
Section 37.23 Service Under Contract This section requires private entities to “stand in the shoes” of public entities with whom they contract to provide transportation services....
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Summary of Major Provisions
The final rule applies to the following federal agencies and their components that administer outdoor areas developed for recreational purposes: Department of Agriculture (Forest Service...
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Service Animals Must Be Under Control
Service Animals Must Be Under Control Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual...
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Actions
Etiquette considered appropriate when interacting with people with disabilities is based primarily on respect and courtesy. Outlined below are tips to help you in communicating with...
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Words
Positive language empowers. When writing or speaking about people with disabilities, it is important to put the person first. Group designations such as "the blind," "the retarded"...
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General Tips for Communicating with People with Disabilities
When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands....
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Advance Notice for Optional Services and Equipment
Advance Notice for Optional Services and Equipment Although carriers are not required to provide the following services or equipment, if they choose to provide them, you may require 48...
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DESIGNATED PUBLIC TRANSPORTATION
transportation) by bus, rail, or other conveyance (other than transportation by aircraft or intercity or commuter rail transportation) that provides the general public with general or special...
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§104.47(b) Counseling and placement services
(b) Counseling and placement services. ...
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§ 35.104 Video interpreting services (VIS)
Video interpreting services (VIS) means an interpreting service that uses video conference technology over high speed Internet lines. ...
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§382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67914, Nov. 12, 2013]
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Purchasing Goods and Services: What to Expect
Purchasing Goods and Services: What to Expect There are over seven million businesses in the United States that provide goods or services to the public, including grocery stores, retail...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Community Emergency Planning in NYC - A Toolkit for Community Leaders
[See subsections ...]
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Tips for Interacting with People with Disabilities
If you encounter an individual with a service animal, such as a dog, please do not touch or distract the animal....
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State and Local Governments’ Employment Service Systems
Employment service systems typically include services and supports that are available through multiple state agencies and funding streams, including vocational rehabilitation, Medicaid,...