(a) Except as provided in this section, you must not require a passenger with a disability to have a medical certificate as a condition for being provided transportation....
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§382.23(a)
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§382.33(b)(5)
(5) Otherwise mandating separate treatment for passengers with a disability, unless permitted or required by this part or other applicable Federal requirements....
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§382.123(a)
(a) The following rules apply to the stowage of passengers' wheelchairs or other assistive devices in the priority stowage area provided for in §382.67 of this part:...
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§382.29(b)(3)
(3) A passenger with a mobility impairment so severe that the person is unable to physically assist in his or her own evacuation of the aircraft;...
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§382.151(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must designate one or more CROs....
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12161(3) Intercity rail transportation
(3) Intercity rail transportation The term "intercity rail transportation" means transportation provided by the National Railroad Passenger Corporation....
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12162(a)(3)(B) Location
(B) Location Spaces required by subparagraph (A) shall be located in single-level rail passenger coaches or food service cars....
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§ 37.167(j)(3)
(3) The entity is not required to enforce the request that other passengers move from priority seating areas or wheelchair securement locations....
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§ 38.73(a)(1)
(1) All passenger doorways on vehicle sides shall have minimum clear openings of 32 inches when open....
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§ 38.53(a)(1)
(1) Passenger doorways on vehicle sides shall have clear openings at least 32 inches wide when open....
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DOT Response
The Department believes that when a denied or missed trip makes a subsequent requested trip impossible, two opportunities to travel have been lost from the point of view of the passenger...
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§382.7(c)
foreign points, you (as distinct from the foreign carrier) are responsible for ensuring compliance with the service provisions of subparts A through C, F through H, and K with respect to passengers...
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§382.125(b)
Where this priority results in other passengers' baggage being unable to be carried on the flight, you must make your best efforts to ensure that the other baggage reaches the passengers...
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Can back doors and freight elevators be used to satisfy the program accessibility requirement?
Only as a last resort and only if such an arrangement provides accessibility comparable to that provided to people without disabilities, who generally use front doors and passenger elevators...
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2. Benefits: Qualitative Summary of Benefits
are not otherwise occupied by flip-down seating), thereby keeping them available for passengers with disabilities....
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COMMERCIAL FACILITIES
coverage under the Fair Housing Act of 1968, as amended (42 U.S.C. 3601 - 3631); (2) aircraft; or (3) railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger...
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11B-206.2.3 Multi-story buildings and facilities
buildings do not require a ramp or elevator above and below the first floor: 1.1 Multi-storied office buildings (other than the professional office of a health care provider) and passenger...
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§382.19(a)
(a) As a carrier, you must not refuse to provide transportation to a passenger with a disability on the basis of his or her disability, except as specifically permitted by this part....
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AMUSEMENT RIDE SEAT
[DSA-AC] A seat that is built-in or mechanically fastened to an amusement ride intended to be occupied by one or more passengers....
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§382.117(e)(1)
(1) The passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders—Fourth Edition (DSM IV);...
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§382.115(d)
(d) When you conduct an individual safety briefing for a passenger with a disability, you must do so as inconspicuously and discreetly as possible....
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...
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Air Carrier Airport:
A public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service. [Sec. 382.5]...
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10. Exclusive or Reduced Capacity Paratransit Trips
A passenger's request for an exclusive paratransit trip may be denied as a fundamental alteration of the entity's services. Paratransit is by nature a shared-ride service....