Reaching Out to Customers with Disabilities An online ADA course for businesses A 10-lesson course divided it into individual lesson modules....
Search Results "CPE: Customer Premises Equipment"
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3. b. Government Assistance
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III-4.4700 Transportation barriers
Public accommodations that provide transportation to their clients or customers must remove barriers to the extent that it is readily achievable to do so....
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Serving Counters
This may include offering to assist the customer by moving items to an accessible counter or to their table in another area....
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Fixed Seating and Tables
Movable chairs can be used for these tables and the movable chairs can be removed when customers using wheelchairs use the table(s)....
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What types of communication aids and services would a public accommodation be required to provide to persons with HIV or AIDS?
situation) are: exchanging written notes; typing back and forth on a computer; providing a qualified sign language interpreter; having a telecommunications device for the deaf (TTY) for customers...
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4. Applicability
We also proposed to require that carriers disclose (and make available to sell) Web-based discounts and waive telephone or ticket counter reservation fees for customers indicating that due...
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i. EIT for effective communication in accessible rooms
EIT for effective communication in accessible rooms The Department's title III regulation, 28 CFR 36.303(d)(1) requires places of public accommodation that provide customers, patients...
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VI. Auxiliary Aids
For example, a brailled menu is not required, if waiters are instructed to read the menu to blind customers....
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Patient or designated support person’s answers these questions.
These questions can be customized for use in the patient registration and appointment setting process as well as the in-patient nursing assessment process....
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Implication for Standards and Design
Each phase involved a highly customized transfer station iteratively developed with scientific, expert and consumer input to support the goals of the project. ...
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1. Q: Does the Americans with Disabilities Act -- or "ADA" -- apply to child care centers?
Both titles apply to a child care center's interactions with the children, parents, guardians, and potential customers that it serves....
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If the Passenger Poses a Direct Threat to the Health and Safety of Others
[Sec. 382.51(b)(4)] At all times, as a matter of good customer service, you should treat the passenger with courtesy and respect....
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220.1 General
Accessible ATMs, including those with speech and those that are within reach of people who use wheelchairs, must provide all the functions provided to customers at that location at all times...
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Staff Training
important that staff -- especially front line staff who routinely interact with the public -- understand the requirements on modifying policies and practices, communicating with and assisting customers...
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11B-502.5 Vertical clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance....
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Height of Tables or Counters [4.32.4]
(This is consistent with counters in business and mercantile facilities since customer use is limited to simple activities like writing checks or signing receipts.)...
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11B-502.5 Vertical clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance....
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Spectrum Industries Inc. Freedom One eLift Lectern™ Adjustable Height Lecterns
Item Numbers: 55357 Features and Benefits: Ergonomic and ADA-compliant workstations Removable kick panel limits access and protects wires Modular equipment rack...
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Number of TTYs
Every call-taking position needs its own TTY equipment because experience has shown that: With TTY or TTY-compatible equipment at each call-taking position, call takers can handle TTY...
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903.3.1.1.1 Exempt locations
Sprinklers shall not be omitted from any room merely because it is damp, of fire-resistance-rated construction or contains electrical equipment....
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Examination Chair
Diagnostic equipment with a seat in which a patient typically is positioned with buttocks approximately parallel to the ground and shins approximately perpendicular to the ground....
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Telecommunications Act
____________________ 2/8/1996 This Act—the first revision of telecommunications law since the 1930s—requires telecommunications manufacturers and service providers to ensure that equipment...
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1.1.3 Scope
The provisions of this code shall apply to the construction, alteration, movement, enlargement, replacement, repair, equipment, use and occupancy, location, maintenance, removal and demolition...
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ELECTRIC VEHICLE (EV)
For the purpose of this code, off-road, self-propelled electric vehicles, such as industrial trucks, hoists, lifts, transports, golf carts, airline ground support equipment, tractors, boats...
