replace any televisions and other audio-visual displays providing passengers with safety briefings, information, or entertainment that do not have high-contrast captioning capability with equipment...
Search Results "CPE: Customer Premises Equipment"
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§382.51(a)(7)
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Public Pay Phones
For example, the Department of Justice title III regulation requires public accommodations to provide TTYs on request when customers, clients, patients or participants are permitted to make...
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§100.141 Self-test
Self-testing includes, but is not limited to, using fictitious credit applicants (testers) or conducting surveys of applicants or customers, nor is it limited to the pre-application stage...
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[ADA Title III §36.403(b)] Primary function
Areas that contain a primary function include, but are not limited to, the customer services lobby of a bank, the dining area of a cafeteria, the meeting rooms in a conference center, as...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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Developing a plan based on priorities
If the business offers parking to its customers, providing accessible parking is also part of “getting through the door.”...
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3. Lift Compatibility Exception
The MDE NPRM proposed that diagnostic equipment used by patients in the supine, prone or side-lying position and diagnostic equipment used by patients in the seated position be usable with...
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"Existing Facility" (Section-by-Section Analysis)
The Department's enforcement of the ADA is premised on a broad understanding of "existing facilities." The classifications of facilities under the ADA regulation are not static. ...
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III-1.5200 Scope of exemption
If a nonreligious entity operates a community theater or other place of public accommodation in donated space on the congregation's premises, is the nonreligious entity covered by title...
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Transfer Surface
Part of diagnostic equipment onto which patients who use mobility devices or aids transfer when moving onto and off of the equipment....
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Transfer Surface
Part of diagnostic equipment onto which patients who use mobility devices or aids transfer when moving onto and off of the equipment....
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11B-203.5 Machinery spaces
Spaces frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment shall not be required to comply with these requirements or to be on an accessible...
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1009.7.4 Stairways
Exception: The minimum clear width of 48 inches (1220 mm) between handrails is not required at stairways serving buildings equipped throughout with an automatic sprinkler system installed...
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1009.7.4 Stairways
Exception: The minimum clear width of 48 inches (1219 mm) between handrails is not required at stairways serving buildings equipped throughout with an automatic sprinkler system installed...
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Speech Output: ADA Standard Section 707.5
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
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11B-707.5 Speech output
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
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11B-707.5 Speech output
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
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Electronic and information technology (Preamble, Section-by-Section Analysis)
Electronic and information technology was defined in the proposed rule to include information technology, as well as any equipment or interconnected system or subsystem of equipment, that...
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OPERABLE PART
A part of a piece of equipment or appliance used to insert or withdraw objects, or to activate, deactivate, or adjust the equipment or appliance (for example, coin slot, pushbutton, handle...
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B.1. - What is "Electronic and Information Technology" (EIT)?
EIT is information technology (IT), as defined at FAR 2.101, and any equipment or interconnected system or subsystem of equipment that is used in the creation, conversion, or duplication...
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Operable Part
A part of a piece of equipment or appliance used to insert or withdraw objects, or to activate, deactivate, or adjust the equipment or appliance (for example, coin slot, pushbutton [sic]...
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Automated Airport Kiosk Definition and Applicability Based on Function/Location
In some airports, automated kiosks are airline proprietary equipment (i.e., owned, leased, or controlled by each individual airline)....
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6. When may an employer ask an employee if a hearing impairment, or some other medical condition, may be causing her performance problems?
The new position requires significantly more time on the phone interacting with customers....
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10. Prescription Drug Container Labels
Several national pharmacy chains now offer talking prescription information for blind customers: CVS (including its mail service company Caremark), Walmart, Walgreens, Rite Aid, and Express...