This final rule does not include any provision that: (1) Has substantial direct effects on the States, the relationship between the national government and the States, or the distribution...
Search Results "ACD: Automatic Call Distribution"
Commonly Searched Documents
-
B. Executive Order 13132 (Federalism)
-
B. NOTIFICATION
Within thirty (30) days of the entry of this Consent Decree, the County will adopt and follow the attached Notice under the Americans with Disabilities Act, Attachment A (“Notice”); distribute...
-
Executive Order 13563 (Improving Regulation and Regulatory Review) and Executive Order 12866 (Regulatory Planning and Review)
where appropriate and permitted by law, agencies may consider and discuss qualitatively values that are difficult or impossible to quantify, including equity, human dignity, fairness, and distributive...
-
Executive Order 13563 (Improving Regulation and Regulatory Review) and Executive Order 12866 (Regulatory Planning and Review): Preliminary Regulatory Assessment
where appropriate and permitted by law, agencies may consider and discuss qualitatively values that are difficult or impossible to quantify, including equity, human dignity, fairness, and distributive...
-
For more information
For additional information or to order print copies of these documents, call the ADA Information Line (800) 514-0301 (voice) or (800) 514-0383 (TTY)....
-
For more information
For additional information or to order print copies of these documents, call the ADA Information Line (800) 514-0301 (voice) or (800) 514-0383 (TTY)....
-
Accommodating Employees with Hearing Disabilities
ACCOMMODATING EMPLOYEES WITH HEARING DISABILITIES The ADA requires employers to provide adjustments or modifications - called reasonable accommodations - to enable applicants and employees...
-
§ 36.303(d)(1)(ii)
(ii) A public accommodation that offers a customer, client, patient, or participant the opportunity to make outgoing telephone calls on more than an incidental convenience basis shall make...
-
Issue 10: What are the recommendations for long-term activities?
You can do conference calls at least to keep in touch and then you do another meeting. And we can set up subcommittees, people who are interested in specific areas....
-
d. Estimated Cost of Compliance for Small Entities
First, receipt data was used to develop assumptions regarding the distribution of “small businesses” among the four theater size types. ...
-
C. Plain Language Instructions
The Department operates a toll-free ADA Information Line—(800) 514-0301 (voice); (800) 514-0383 (TTY)—that the public is welcome to call to obtain assistance in understanding this rule....
-
4. However, always ask to find out an individual’s language preferences.
Some people see their disability as an essential part of who they are and prefer to be identified with their disability first – this is called Identity-First Language....
-
WINTER WEATHER RESPONSE
Anyone who sees a homeless individual or family out in the cold should call 311 and an outreach team will assist them....
-
1. Introduction
You would like to find a usable fitness center, some times called a health club. The process of looking for a fitness center can be trying....
- Virtual VRI (Video Remote Interpreting)
-
Chapter 3 Addendum: Title II Checklist (General Effective Communication)
Make all videos and television programs that your entity produces, distributes, or makes available to the public accessible to people with hearing and vision disabilities by providing captioning...
-
Handling Accessibility Complaints: Keeping out of Court
d) Follow up with the individual – don't wait for them to call you back. (1) Call if there are any questions or delays....
-
Section 36.303(g)(2) General
That paragraph further provided that in all cases where the movies the theater intends to exhibit are produced, distributed, or otherwise made available with closed movie captions, the public...
-
Maintenance and Back-Up
If a PSAP has such a plan for voice calls and equipment, it must provide for TTY calls and equipment in that plan....
-
ADA INFORMATION RESOURCES
Department of Justice For more information about the revised ADA regulations and the 2010 Standards, please visit the Department of Justice's website or call our toll-free number....
-
Document Formats
Large print Audiocassette Electronic file on computer disk and electronic bulletin board, (202) 514-6193 To obtain these documents in alternate formats, call...
-
Usable
In addition, companies must provide functionally equivalent access to support services, such as technical support hotlines and databases, call centers, service centers, repair services and...
-
§ 36.303(d)(1)
accommodation uses an automated-attendant system, including, but not limited to, voicemail and messaging, or an interactive voice response system, for receiving and directing incoming telephone calls...
-
Phones
(Facility operators are responsible for making portable TTYs available under ADA requirements that call for the provision of "auxiliary aids.")...