U.S. Department of Justice Civil Rights Division Disability Rights Section Gathering Input from Customers with Disabilities
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Gathering Input from Customers with Disabilities
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II-7.1100 Primary consideration.
[Insert the following text after the first paragraph of this section, p. 39.] ILLUSTRATION: A county's Supervisor of Elections provides magnifying lenses and readers for...
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Guidance Questions and Answers Concerning 49 CFR Part 39, ADA Rules Concerning Passenger Vessels
The Department of Transportation’s final rules applying the Americans with Disabilities Act (ADA) to passenger vessel operators’ (PVOs’) policies took effect January 3, 2011.i These...
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§ 36.303(c) Effective communication
(c) Effective communication.
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§ 36.302(c)(2)(iii)
(iii) The animal poses a direct threat to the health or safety of others that cannot be eliminated by reasonable modifications.
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§104.44(d) Auxiliary aids
(d) Auxiliary aids.
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If the lift manufacturer specifies that wheelchairs must face away from the vehicle when using the lift, are transportation operators required to permit passengers to board facing the vehicle?
If the lift manufacturer specifies that wheelchairs must face away from the vehicle when using the lift, are transportation operators required to permit passengers to board facing...
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§ 35.136(b)(3)
(3) The animal poses a direct threat to the health or safety of others that cannot be eliminated by reasonable modifications.
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If the lift manufacturer specifies that wheelchairs must face away from the vehicle when using the lift, are transportation operators required to permit passengers to board facing the vehicle?
Yes. 49 CFR Part 38 specifies that a lift must permit both inboard and outboard facing of wheelchair users. A lift that requires passengers to face a specific direction does not...
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12181(7)(B)
(B) a restaurant, bar, or other establishment serving food or drink;
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§ 36.303(c) Effective communication
(c) Effective communication.
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§35.160(b)
(b)
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1.2 Definitions
[See subsections ...]
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§1193.33(c)
(c) Where manufacturers provide employee training, they shall ensure it is appropriate to an employee's function. In developing, or incorporating existing training programs,...
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1. Snow and Ice
Except in extreme conditions that rise to the level of a direct threat to the driver or others, a passenger's request for a paratransit driver to walk over a pathway that has not...
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§ 35.160(b)
(b)
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§ 37.5(c)
(c) An entity shall not require an individual with a disability to use designated priority seats, if the individual does not choose to use these seats.
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206.4.5 Tenant Spaces
EXCEPTION: Self-service storage facilities not required to comply with 225.3 shall not be required to be on an accessible route....
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7.2(2)
counters, teller stations in a bank, registration counters in hotels and motels, box office ticket counters, and other counters that may not have a cash register but at which goods or services...
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TDD or TTY Etiquette, Glossary of TDD Abbreviations
TDD or TTY Etiquette Glossary of TDD Abbreviations What is Relay Service?...
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F244.3 Outdoor Constructed Features in Common Use and Public Use Areas
This section contains the scoping requirements for outdoor constructed features provided in common use and public use areas that serve camping units with mobility features....
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F245.3 Outdoor Constructed Features in Common Use and Public Use Areas
This section contains the scoping requirements for outdoor constructed features provided in common use and public use areas that serve picnic units with mobility features....
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4. Obstructions
For fixed route services, a passenger's request for a driver to position the vehicle to avoid obstructions to the passenger's ability to enter or leave the vehicle at a designated stop location...
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Blueraven Creative SensoryPEN™ for Exhibits and Audio Tours
Work with Tricia directly to see what utmost care, unmatched quality and exceptional service will bring to your next project....
