When a service animal is not accompanying a passenger with a disability, the airline's general policies on the carriage of animals usually apply....
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What about a service animal that is not accompanying a qualified individual with a disability?
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§ 36.302(f)(2) Identification of available accessible seating
(2) Identification of available accessible seating. A public accommodation that sells or distributes tickets for a single event or series of events shall, upon inquiry—
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Staff Training
You may have established good policies, but if your staff are not aware of them or do not know how to implement them, problems can arise....
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Mobilizing the Disability Community
Although Owens was a relative newcomer to disability policy, first encountering it after becoming a member of the House Education and Labor Committee in 1983, he brought additional assets...
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B. Adoption and Implementation of ADA Accessibility Policy
As of the effective date of this Agreement, Atlantis has adopted and implemented an ADA Accessibility Policy (“ADA Policy”) that includes the following: Effective Communication...
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Wedges
[See subsections ...]
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Reasonable Modification
Public entities must reasonably modify their rules, policies, and procedures to avoid discriminating against people with disabilities.19 Requiring a driver’s license as proof of identity...
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7. Amend 28 CFR part 35 by adding § 35.138 to read as follows:
7. Amend 28 CFR part 35 by adding § 35.138 to read as follows:
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§ 35.138 Ticketing
§ 35.138 Ticketing.
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§ 35.138(a)(2) Ticket sales
A public entity that sells tickets for a single event or series of events shall modify its policies, practices, or procedures to ensure that individuals with disabilities have an equal opportunity...
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If the manufacturer states that the design load is 800 pounds, can the transportation operator limit actual use to 600 pounds for safety reasons?
The National Highway Traffic Safety Administration’s (NHTSA) motor vehicle safety regulations require that a wheelchair lift be tested to withstand a 600-pound load. If the...
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The National Highway Traffic Safety Administration’s (NHTSA) motor vehicle safety regulations require that a wheelchair lift be tested to withstand a 600-pound load. If the manufacturer states that the design load is 800 pounds, can the transportation operator limit actual use to 600 pounds for safety reasons?
No. The NHTSA safety standards and the DOT ADA regulations were designed to complement each other. The manufacturer’s design load represents the amount of weight that the lift is...
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§100.500 Discriminatory effect prohibited.
[78 FR 11482, Feb. 15, 2013] Liability may be established under the Fair Housing Act based on a practice's discriminatory effect, as defined in paragraph (a) of this section, even...
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§100.7(a) Direct liability
(a) Direct liability.
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§100.7 Liability for discriminatory housing practices.
[81 FR 63074, Sept. 14, 2016]
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Examples
[See subsections ...]
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26. Five-Minute Warning or Notification of Arrival Calls
A passenger's request for a telephone call 5 minutes (or another reasonable interval) in advance or at time of vehicle arrival generally should be granted. As a matter of courtesy,...
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator.
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21. Request to Avoid Specific Passengers
A paratransit passenger's request not to ride with certain passengers may be denied. Paratransit is a shared-ride service. As a result, one passenger may need to share the vehicle...
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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Section 37.173 Training
Section 37.173 Training A well-trained workforce is essential in ensuring that the accessibility-related equipment and accommodations required by the ADA actually result in the...
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§ 35.130 General prohibitions against discrimination
* * * * * (b) * * * (7)(i) A public entity shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination...
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7. Medicine
For example, transit agencies should modify their policies to allow individuals to administer insulin injections and conduct finger stick blood glucose testing....
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§ 35.138(a) General
A public entity that sells tickets on a preassigned basis shall modify its policies, practices, or procedures to ensure that individuals with disabilities can purchase tickets for accessible...