Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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Service Animals
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal. ...
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Q7. What questions can a covered entity's employees ask to determine if a dog is a service animal?
What questions can a covered entity's employees ask to determine if a dog is a service animal? A....
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Other requirements. (Section-by-Section Analysis)
; that a service animal must be individually trained to do work or perform a task, be housebroken, and be under the control of the handler; and that a service animal must have a harness,...
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Training requirement. (Section-by-Section Analysis)
A training and certification requirement would increase the expense of acquiring a service animal and might limit access to service animals for individuals with limited financial resources...
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Other requirements. (Section-by-Section Analysis)
; that a service animal must be individually trained to do work or perform a task, be housebroken, and be under the control of the handler; and that a service animal must have a harness,...
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal....
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Exclusion of service animals. (Section-by-Section Analysis)
Exclusion of service animals....
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Providing minimal protection. (Section-by-Section Analysis)
to be aggressive to qualify as a service animal simply by pairing the animal with a person with a disability; and (2) The phrase can be interpreted to allow any untrained pet dog to qualify...
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Service Animals
Service Animals: Ensure that all participants and the meeting site staff understand that the ADA requires that service animals are allowed to enter the building and remain with their...
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Frequently Asked Questions about Service Animals and the ADA
disabilities use a service animal in order to fully participate in everyday life....
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Q27. What does under control mean? Do service animals have to be on a leash? Do they have to be quiet and not bark?
Do service animals have to be on a leash? Do they have to be quiet and not bark? A. The ADA requires that service animals be under the control of the handler at all times....
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QUESTION: SHOULD PVOs MODIFY POLICIES TO ACCOMMODATE REQUESTS BY PEOPLE WITH DISABILITIES TO TRAVEL WITH ANIMALS THAT DO NOT MEET THE DEFINITION OF SERVICE ANIMALS?
39.21(b) QUESTION: SHOULD PVOs MODIFY POLICIES TO ACCOMMODATE REQUESTS BY PEOPLE WITH DISABILITIES TO TRAVEL WITH ANIMALS THAT DO NOT MEET THE DEFINITION OF SERVICE ANIMALS?...
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits...
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Q10. Can a person bring a service animal with them as they go through a salad bar or other self-service food lines?
Can a person bring a service animal with them as they go through a salad bar or other self-service food lines? A. Yes....
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§ 35.136(e) Care or supervision
A public entity is not responsible for the care or supervision of a service animal....
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1008.2.2 Soft Contained Play Structures
1008.2.2 Soft Contained Play Structures. Accessible routes serving soft contained play structures shall be permitted to use the exception in 1008.2.2....
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11. Q: We have a "no pets" policy. Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog?
Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog? A: Yes. A service animal is not a pet....
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals....
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
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Are there any situations in which an animal would not be permitted to accompany its user on the flight?
The only situation in which the rule contemplates that a service animal would not be permitted to accompany its user at his or her seat is where the animal blocks a space that, per FAA or...
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Self contained, closed products (Preamble, Section-by-Section Analysis)
Self contained, closed products. This term was not used in the proposed rule and is provided in the final rule as a result of the reorganization of the standards....
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Private taxicab companies are also prohibited from charging higher fares or fees for transporting individuals with disabilities and their service animals than they charge to other persons...
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1008.2.2 Soft Contained Play Structures
Accessible routes serving soft contained play structures shall be permitted to use the exception in 1008.2.2....