[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 78 FR 67914, Nov. 12, 2013]
Search Results "Customer Service"
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§382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (with amendments issued through July 2003)
14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel Includes amendments issued through July 2003 (e.g., includes the amendment on reporting of...
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Re: Service Counters
Yes, in my opinion, the service counter as designed would comply with both CBC and ADA requirements....
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B. The ADA Standards for Accessible Design
As relevant here, Section 227.1 states that, “[w]here provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and...
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The History of Accessibility Guidelines
General Services Administration Accessibility Guidelines—1980 to 1984....
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Introduction
General Services Administration, and the U.S. Postal Service have adopted the Access Board’s 2004 guidelines, including the 2013 amendments, as the enforceable standards for the ABA....
- BUY IT!
- Project LETS (Let's Erase the Stigma)
- National Center on Accessibility at Indiana University Bloomington
- International Association of Accessibility Professionals (IAAP)
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233.1 General
Group homes, halfway houses, shelters, or similar social service center establishments that provide either temporary sleeping accommodations or residential dwelling units that are subject...
- AbleRoad
- Centers for Disease Control and Prevention (CDC)
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Issue: Effective Communication
they are not provided with appropriate auxiliary aids and services....
- Acoustiguide Custom Multimedia Content Application
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A. Purpose and Objective of the Final Rule Relative to Movie Theaters Categorized as Small
equally effective communication with individuals with disabilities and identifies, among other things, “open and closed captioning,” and “audio recordings” as examples of auxiliary aids and services...
- American Foundation for the Blind® Support, Programs and Services
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§ 36.310 Transportation provided by public accommodations.
[See subsections ...]
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May a transit operator require that wheelchairs be secured in buses and vans?
Therefore, the operator may decline to provide service to a rider who refuses to allow his or her wheelchair to be secured....
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May a transit operator require that wheelchairs be secured in buses and vans?
Therefore, the operator may decline to provide service to a rider who refuses to allow his or her wheelchair to be secured....
- Hager Companies Custom Door Push/Pull Set 970P