Contractors This manual recognizes the important role that contractors play in providing services, equipment, and other accommodations to passengers with disabilities....
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Contractors
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Boarding and Deplaning Assistance Where Level-Entry Boarding is Unavailable
with a disability using mechanical lifts, ramps, or other suitable devices that do not require you to physically lift or carry passengers up stairs....
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6. Advance Check-in Time
Thus, for example, if a carrier’s normal check-in deadline for all passengers for an international flight is one hour before scheduled departure time, the carrier is free to require passengers...
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F206.2.8.2 Wheelchair Spaces, Ride Seats Designed for Transfer, and Transfer Devices
When amusement rides are in the load and unload position, wheelchair spaces complying with 1002.4, amusement ride seats designed for transfer complying with 1002.5, and transfer devices...
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206.2.9.2 Wheelchair Spaces, Ride Seats Designed for Transfer, and Transfer Devices
When amusement rides are in the load and unload position, wheelchair spaces complying with 1002.4, amusement ride seats designed for transfer complying with 1002.5, and transfer devices...
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STRUCTURAL IMPRACTICABILITY
Changes having little likelihood of being accomplished without removing or altering a load-bearing structural member and/or incurring an increased cost of 50 percent or more of the value...
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§382.53(c)
(c) With respect to information on claiming baggage, you must provide the information to passengers who identify themselves as persons needing visual or hearing assistance no later than...
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11B-1009.2.4 Seat
of the lift seat shall be designed to allow a stop at 17 inches (432 mm) minimum to 19 inches (483 mm) maximum measured from the deck to the top of the seat surface when in the raised (load...
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Q'Straint : QUANTUM Automatic Rear-Facing Wheelchair Securement Station
QUANTUM enables wheelchair and scooter passengers to SECURE THEMSELVES with the simple push of a button....
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PLATFORM (WHEELCHAIR) LIFT
A hoisting and lowering mechanism equipped with a car or platform or support that serves two landings of a building or structure and is designed to carry a passenger or passengers and (or...
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§27.5 Commercial service airport
means an airport that is defined as a commercial service airport for purposes of the Federal Aviation Administration's Airport Improvement Program and that enplanes annually 2500 or more passengers...
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12162(a)(4)(A)(i)(II)
(II) such passenger can exit to the platform from the car such passenger occupies, move down the platform, and enter the adjacent accessible car described in subclause (I) without the necessity...
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§382.99(a)
carrier, you must negotiate in good faith with the airport operator of each U.S. airport described in §382.95(b) to ensure the provision of lifts for boarding and deplaning where level-entry loading...
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4.1.3(8)(a)(i)
Public entrances are any entrances that are not loading or service entrances....
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You must make available a Complaints Resolution Official (CRO) at the airport
You must provide a CRO to a passenger even if the passenger does not use the term “Complaints Resolution Official” or “CRO.”...
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§382.87(a)
(a) As a carrier, you must not exclude any passenger with a disability from any seat or require that a passenger with a disability sit in any particular seat, on the basis of disability,...
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§382.83(a)(2)(i)
(i) You must provide notice that all passengers assigned these seats (other than passengers with a disability listed in §382.81 of this part) are subject to being reassigned to another seat...
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§382.41(d)
(d) Any limitations on the availability of storage facilities, in the cabin or in the cargo bay, for mobility aids or other assistive devices commonly used by passengers with a disability...
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§382.65(b)
(b) If a passenger asks you to provide an on-board wheelchair on a particular flight, you must provide it if the aircraft being used for the flight has more than 60 passenger seats, even...
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§382.125(c)
(c) You must provide for the checking and timely return of passengers' wheelchairs, other mobility aids, and other assistive devices as close as possible to the door of the aircraft, so...
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Complaints
Carrier personnel would have to refer a passenger with a disability-related complaint or problem to a CRO....
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...
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Medical Certificates/Communicable Diseases
Some carriers questioned the objectivity or qualifications of a passenger’s physician to make a sound determination of whether it was safe for a passenger to travel....
