(f) If a passenger with a disability provides the advance notice you require, consistent with this section, and the passenger is forced to change to another flight (e.g., because of a flight...
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Commonly Searched Documents
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§382.27(f)
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Written Explanation for Refusal of Transportation
When a carrier refuses to provide transportation to a passenger on a basis relating to disability, the carrier must specify in writing to the passenger the basis for the determination within...
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5. Fare Handling
A passenger's request for transit personnel (e.g., the driver, station attendant) to handle the fare media when the passenger with a disability cannot pay the fare by the generally established...
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5. Fare Handling
A passenger's request for transit personnel (e.g., the driver, station attendant) to handle the fare media when the passenger with a disability cannot pay the fare by the generally established...
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15. Caring for Service Animals
A paratransit or fixed route passenger's request that the driver take charge of a service animal may be denied....
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15. Caring for Service Animals
A paratransit or fixed route passenger's request that the driver take charge of a service animal may be denied....
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1002.6.2 Transfer Height
The height of transfer device seats shall be 14 inches (355 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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1002.6.2 Transfer Height
The height of transfer device seats shall be 14 inches (355 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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§8.32(c)
(c) This section does not require recipients to make building alterations that have little likelihood of being accomplished without removing or altering a load-bearing structural member....
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§104.23(c)(3)
(3) This section does not require recipients to make building alterations that have little likelihood of being accomplished without removing or altering a load-bearing structural member....
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11B-1002.6.2 Transfer height
The height of transfer device seats shall be 14 inches (356 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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11B-1002.6.2 Transfer height
The height of transfer device seats shall be 14 inches (356 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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11B-1002.6.2 Transfer height
The height of transfer device seats shall be 14 inches (356 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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382.57 What services must carriers provide if their automated kiosks are inaccessible?
., to wheelchair users because of height or reach issues, to visually-impaired passengers because of issues related to visual displays or touch screens), carriers must ensure equal treatment...
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3306.2 Walkways
Walkways shall be accessible in accordance with Chapter 11A or 11B as applicable, and shall be designed to support all imposed loads, and the design live load shall be not less than 150...
- American Specialties Turbo-Tuff™ Recessed Mounted Hand Dryer 0134
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§382.55(c)
(c) Except as provided in paragraph (d) of this section, if a passenger with a disability requests a private screening in a timely manner, you must provide it in time for the passenger to...
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§382.81(c)
(c) For a passenger with a disability traveling with a service animal, you must provide, as the passenger requests, either a bulkhead seat or a seat other than a bulkhead seat....
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Responsibilities of Employees other than the CRO
You should convey this information to passengers with a disability under the appropriate circumstances....
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§ 37.187(b)
(b) Each operator retains the responsibility for providing the transportation required by this subpart to the passenger for its portion of an interline trip....
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How do I know it’s a service animal and not a pet?
Obtain credible verbal assurances: Ask the passenger: “Is this your pet?”...
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1.6.3 Commercial Service Airport.
A public airport that enplanes 2,500 or more passengers annually and receives scheduled passenger aircraft service. (49 U.S.C. § 47102)(7))....
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§382.21(a)
(a) You must not do any of the following things on the basis that a passenger has a communicable disease or infection, unless you determine that the passenger's condition poses a direct...
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If Service Animal Cannot be Accommodated at Assigned Seat
If Service Animal Cannot be Accommodated at Assigned Seat If a service animal cannot be accommodated at the seat of the passenger with a disability and if there is another seat in the...