Contractors This manual recognizes the important role that contractors play in providing services, equipment, and other accommodations to passengers with disabilities....
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Contractors
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§382.123(a)(1)
(1) You must ensure that a passenger with a disability who uses a wheelchair and takes advantage of the opportunity to preboard the aircraft can stow his or her wheelchair in this area,...
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Comments
Both in the interest of protecting passengers with disabilities from potential harm and of protecting the transit authority from potential liability, these commenters believed that transportation...
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Security Screenings
Carriers must undertake any security screening of a passenger with a disability in the same manner as any other passenger. See Ch. 4, Section B....
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§382.83(a)
(a) If you are a carrier that provides advance seat assignments to passengers (i.e., offer seat assignments to passengers before the day of the flight), you must comply with the requirements...
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T504.1 General
Passenger access routes shall provide clearances that are sufficient to permit passengers using wheelchairs to move between wheelchair spaces and doorways that provide accessible boarding...
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1132A.8.1 Lever-type hardware
or locks shall be curved with a return to within ½ inch (12.7 mm) of the door to prevent catching on the clothing of persons during egress in Group R and U Occupancies with an occupant load...
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1132A.8.1 Lever-type hardware
or locks shall be curved with a return to within ½ inch (12.7 mm) of the door to prevent catching on the clothing of persons during egress in Group R and U Occupancies with an occupant load...
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§382.53(c)
(c) With respect to information on claiming baggage, you must provide the information to passengers who identify themselves as persons needing visual or hearing assistance no later than...
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4.26.3(4)
Tensile force induced in a fastener by a direct tension force of 250 lbf (1112N) plus the maximum moment from the application of 250 lbf (1112N) shall be less than the allowable withdrawal load...
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§ 38.23(c)(6) Attachment
When in use for boarding or alighting, the ramp shall be firmly attached to the vehicle so that it is not subject to displacement when loading or unloading a heavy power mobility aid and...
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PLATFORM (WHEELCHAIR) LIFT
A hoisting and lowering mechanism equipped with a car or platform or support that serves two landings of a building or structure and is designed to carry a passenger or passengers and (or...
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§27.5 Commercial service airport
means an airport that is defined as a commercial service airport for purposes of the Federal Aviation Administration's Airport Improvement Program and that enplanes annually 2500 or more passengers...
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12162(a)(4)(A)(i)(II)
(II) such passenger can exit to the platform from the car such passenger occupies, move down the platform, and enter the adjacent accessible car described in subclause (I) without the necessity...
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206.2.3 Multi-Story Buildings and Facilities
facility is not a shopping center, a shopping mall, the professional office of a health care provider, a terminal, depot or other station used for specified public transportation, an airport passenger...
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You must make available a Complaints Resolution Official (CRO) at the airport
You must provide a CRO to a passenger even if the passenger does not use the term “Complaints Resolution Official” or “CRO.”...
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T403 Lifts
These provisions addressed design load, controls, manual operation, platform characteristics, gaps, threshold ramps, contrast, deflection, movement, boarding direction, standees, and handrails...
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Complaints
Carrier personnel would have to refer a passenger with a disability-related complaint or problem to a CRO....
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§382.87(a)
(a) As a carrier, you must not exclude any passenger with a disability from any seat or require that a passenger with a disability sit in any particular seat, on the basis of disability,...
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§382.83(a)(2)(i)
(i) You must provide notice that all passengers assigned these seats (other than passengers with a disability listed in §382.81 of this part) are subject to being reassigned to another seat...
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§382.41(d)
(d) Any limitations on the availability of storage facilities, in the cabin or in the cargo bay, for mobility aids or other assistive devices commonly used by passengers with a disability...
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Medical Certificates/Communicable Diseases
Some carriers questioned the objectivity or qualifications of a passenger’s physician to make a sound determination of whether it was safe for a passenger to travel....
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...