In order to assist passengers with a disability, it is important for you to have some understanding of how aircraft have been made accessible to accommodate those passengers....
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A. Aircraft Accessibility
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§382.55(b)(1)
(1) You must use the same criteria for applying security screening procedures to passengers with disabilities as to other passengers....
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§382.117(e)(2)
(2) The passenger needs the emotional support or psychiatric service animal as an accommodation for air travel and/or for activity at the passenger's destination;...
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12184(c)(2) Definition
(2) Definition As used in this subsection, the term "historical or antiquated rail passenger car" means a rail passenger car...
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Are transportation operators required to retrofit their vehicles to accommodate larger and heavier wheelchairs?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and the lift platform accommodates a wheelchair measuring 30 inches by 48 inches....
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Are transportation operators required to retrofit their vehicles to accommodate larger and heavier wheelchairs?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and the lift platform accommodates a wheelchair measuring 30 inches by 48 inches....
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1002.5.1 Clear Floor or Ground Space
A clear floor or ground space complying with 305 shall be provided in the load and unload area adjacent to the amusement ride seats designed for transfer....
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C. Air Travelers with a Disability Changing Planes
As an employee of the delivering carrier, on request, you must provide assistance to a passenger with a disability in making flight connections and providing transportation between gates...
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11B-211.2 Minimum number
Plumbing Code (CPC), Table 4-1 provides minimum plumbing fixture requirements for new buildings, and changes of occupancy or use in an existing building resulting in increased occupant load...
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§382.41(c)
(c) Any aircraft-related, service-related or other limitations on the ability to accommodate passengers with a disability, including limitations on the availability of level-entry boarding...
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§382.133(a)
(a) Except for on-demand air taxi operators, as a U.S. carrier conducting passenger service you must permit any individual with a disability to use in the passenger cabin during air transportation...
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§382.29(b)(1)
(1) A passenger traveling in a stretcher or incubator. The safety assistant for such a person must be capable of attending to the passenger's in-flight medical needs;...
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§382.141(a)(3)
You must also train these employees to recognize requests for communication accommodation from deaf-blind passengers and to use established means of communicating with these passengers when...
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§382.51(b)(1)
(1) This means that passengers with a disability must be able to move readily through such terminal facilities to get to or from the gate and any other area from which passengers board the...
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1002.5.2 Transfer Height
The height of amusement ride seats designed for transfer shall be 14 inches (355 mm) minimum and 24 inches (610 mm) maximum measured from the surface of the load and unload area....
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1002.5.2 Transfer Height
The height of amusement ride seats designed for transfer shall be 14 inches (355 mm) minimum and 24 inches (610 mm) maximum measured from the surface of the load and unload area....
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1002.6.2 Transfer Height
The height of transfer device seats shall be 14 inches (355 mm) minimum and 24 inches (610 mm) maximum measured from the load and unload surface....
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QUESTION: SHOULD PVOs MODIFY POLICIES TO ACCOMMODATE REQUESTS BY PEOPLE WITH DISABILITIES TO TRAVEL WITH ANIMALS THAT DO NOT MEET THE DEFINITION OF SERVICE ANIMALS?
* On some occasions, a passenger with a disability may ask to travel with an animal that does not meet the definition of a service animal, for the purpose of helping the passenger deal...
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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11B-1009.2.4 Seat
of the lift seat shall be designed to allow a stop at 17 inches (432 mm) minimum to 19 inches (483 mm) maximum measured from the deck to the top of the seat surface when in the raised (load...
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§382.27(f)
(f) If a passenger with a disability provides the advance notice you require, consistent with this section, and the passenger is forced to change to another flight (e.g., because of a flight...
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Written Explanation for Refusal of Transportation
When a carrier refuses to provide transportation to a passenger on a basis relating to disability, the carrier must specify in writing to the passenger the basis for the determination within...
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5. Fare Handling
A passenger's request for transit personnel (e.g., the driver, station attendant) to handle the fare media when the passenger with a disability cannot pay the fare by the generally established...