No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and the lift platform accommodates a wheelchair measuring 30 inches by 48 inches.
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Are transportation operators required to retrofit their vehicles to accommodate larger and heavier wheelchairs?
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ยง 37.95 Ferries and other passenger vessels operated by public entities. [Reserved]
[See subsections ...]
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ยง 37.109 Ferries and other passenger vessels operated by private entities. [Reserved]
[See subsections ...]
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ยง 382.65 Compliance procedures
providing scheduled service shall establish and implement a complaint resolution mechanism, including designating one or more complaints resolution official(s) (CRO) to be available at each airport...
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ยง382.117(g)
A copy of the explanation must be provided to the passenger either at the airport, or within 10 calendar days of the incident....
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Section 36.310 Transportation Provided by Public Accommodations (Preamble, Section-by-Section Analysis)
Examples of operations covered by the requirements are listed in paragraph (a)(2)....
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Section 36.310 Transportation Provided by Public Accommodations (Section-By-Section Analysis and Response to Comments)
Examples of operations covered by the requirements are listed in paragraph (a)(2)....
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Section 37.71 Purchase or Lease of New Non-Rail Vehicles by Public Entities Operating Fixed Route Systems
Section 37.71 Purchase or Lease of New Non-Rail Vehicles by Public Entities Operating Fixed Route Systems This section generally sets out the basic acquisition requirements for a public...
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Responsibilities of Employees other than the CRO
Remember a CRO may be available in person or by telephone but a CRO must be available during all hours of the carrierโs operation at the airport....
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407.11 Keys, Tickets, and Fare Cards (Section-by-Section Analysis)
is identical to the recently issued final rule by the Department of Transportation concerning the accessibility of tickets and boarding passes issued by shared-use automated kiosks at airport...
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Door King Inc. 6004 Column Mount Swing Gate Operator Solar Powered
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ยง382.111(f)
hard-of-hearing, so that these passengers have prompt access to information the carrier provides to other passengers (e.g. weather, on-board services, flight delays, connecting gates at the next airport...
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How do I assist a passenger with a disability?
A passenger with a disability has the most information about his or her abilities, limitations, level of familiarity with the airport and airline, and needs in connection with traveling...
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III-7.8700 Transportation facilities
ADAAG provides requirements for bus stops and terminals, rail stations, and airports....
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Complaints Made During the Trip
., over the telephone or in person at an airport), the CRO must promptly take action to resolve the problem as follows: If no violation of the law has occurred yet, the CRO must...
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11B-703.7.2.6 Toilet and bathing facilities geometric symbols
When toilet and bathing facilities have doorway openings instead of doors, such as at airports or stadiums, the geometric identification symbol should be located at the proper height adjacent...
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ยง382.153(d)
The CRO must provide the statement in person to the complainant at the airport if possible; otherwise, it must be forwarded to the complainant within 30 calendar days of the complaint....
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ยง382.3 Facility
Facility means a carrier's aircraft and any portion of an airport that a carrier owns, leases, or controls (e.g., structures, roads, walks, parking lots, ticketing areas, baggage drop-off...
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ยง382.95(b)
(b) As a carrier, you must, except as otherwise provided in this subpart, provide boarding and deplaning assistance through the use of lifts or ramps at any U.S. commercial service airport...
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You must provide timely access to the same information given to other passengers for those who are deaf, blind
You must provide blind or visually-impaired passengers and passengers who are deaf, hard of hearing, or deaf-blind, timely access to the same information given to other passengers at the airport...
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Facility:
aircraft, buildings, structures, equipment, roads, walks, parking lots, and any other real or personal property, normally used by passengers or prospective passengers visiting or using the airport...
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EduCAPTION
With the introduction of captioned television in health clubs, sports bars, restaurants and airports, the hearing population has increased the number of people viewing captions...
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ยง 382.5 Facility
aircraft, buildings, structures, equipment, roads, walks, parking lots, and any other real or personal property, normally used by passengers or prospective passengers visiting or using the airport...
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List of Subjects
49 CFR Part 27 Administrative practice and procedure Airports Civil rights Highways and roads Individuals with disabilities Mass transportation...
