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Note: This document or portion of document references a state or local code that aligns with the 2010 ADA Standards requirements.

11B-704.4.1 Height.

When in use, the touch surface of TTY keypads shall be 34 inches (864 mm) minimum above the finish floor.

Exception: Where seats are provided, TTYs shall not be required to comply with Section 11B-704.4.1.

DOJ icon
Advisory 11B-704.4.1 Height. A telephone with a TTY installed underneath cannot also be a wheelchair accessible telephone because the required 34 inches (865 mm) minimum keypad height can causes the highest operable part of the telephone, usually the coin slot, to exceed the maximum permitted side and forward reach ranges. (See Section 11B-308). 
DOJ icon
Advisory 11B-704.4.1 Height Exception. While seats are not required at TTYs, reading and typing at a TTY is more suited to sitting than standing. Facilities that often provide seats at TTY's include, but are not limited to, airports and other passenger terminals or stations, courts, art galleries, and convention centers. 


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