Recognizing a TTY Call Where TTYs share a voice line, it is important that persons answering the phone know how to recognize a TTY call....
Search Results "TTY: Teletypewriter"
2010 ADA Definition
TTY: Teletypewriter: An abbreviation for teletypewriter. Machinery that employs interactive text-based communication through the transmission of coded signals across the telephone network. TTYs may include, for example, devices known as TDDs (telecommunication display devices or telecommunication devices for deaf persons) or computers with special modems. TTYs are also called text telephones.
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Recognizing a TTY Call
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Q: If a PSAP uses TTY detection equipment, does it still have to query every silent call with a TTY?
Q: If a PSAP uses TTY detection equipment, does it still have to query every silent call with a TTY? A: Yes....
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7. Training Call Takers to Respond Effectively to TTY Calls
PSAPs should train their call takers to effectively recognize and process TTY calls. Providing appropriate equipment is only as effective as your staff training....
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Notification Devices: ADA Standard Section 806.3.2
Telephones shall be served by an electrical outlet complying with 309 located within 48 inches (1220 mm) of the telephone to facilitate the use of a TTY....
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11B-806.3.2 Notification devices
Telephones shall be served by an electrical outlet complying with Section 11B-309 located within 48 inches (1219 mm) of the telephone to facilitate the use of a TTY....
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11B-806.3.2 Notification devices
Telephones shall be served by an electrical outlet complying with Section 11B-309 located within 48 inches (1219 mm) of the telephone to facilitate the use of a TTY....
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TTY
TTY: h. Train staff to answer TTY calls correctly. See 28 C.F.R. ยง 36.303....
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International Symbol of TTY: ADA Standard Section 703.7.2.2
The International Symbol of TTY shall comply with Figure 703.7.2.2....
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Public Buildings: ADA Standard Section 217.4.3.1
Section 217.4.3.1 covers scoping requirements in the current ADA Standards for TTYs in public buildings.
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11B-217.4.3.1 Public buildings
Where at least one public pay telephone is provided in a public building, at least one public TTY shall be provided in the building....
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11B-217.4.3.1 Public buildings
Where at least one public pay telephone is provided in a public building, at least one public TTY shall be provided in the building....
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2. Amended TTY Requirements
In summary, this direct final rule incorporates the original TTY-related requirements into the revised 508 Standards and 255 Guidelines as follows....
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Identification Signs: ADA Standard Section 216.9.1
Section 216.9.1 covers scoping requirements in the current ADA Standards for TTY identification signs.
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Exterior Site Requirement: ADA Standard Section 217.4.4
Section 217.4.4 covers scoping requirements in the current ADA Standards for TTYs at exterior sites.
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Private Buildings: ADA Standard Section 217.4.3.2
Section 217.3.2.2 covers scoping requirements in the current ADA Standards for TTYs in private buildings.
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11B-217.4.4 Exterior site requirement
Where four or more public pay telephones are provided on an exterior site, at least one public TTY shall be provided on the site....
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11B-217.4.4 Exterior site requirement
Where four or more public pay telephones are provided on an exterior site, at least one public TTY shall be provided on the site....
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B. How Does a TTY Work?
Both parties must have a TTY or a computer with a TTY modem and related software to communicate....
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Rest Stops, Emergency Roadside Stops, and Service Plazas: ADA Standard Section 217.4.5
Section 217.4.5 covers scoping requirements in the current ADA Standards for TTYs at rest stops, emergency roadside stops, and service plazas.
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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Hospitals: ADA Standard Section 217.4.6
Section 217.4.6 covers scoping requirements in the current ADA Standards for TTYs in hospitals.
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11B-217.4.6 Hospitals
Where at least one public pay telephone is provided serving a hospital emergency room, hospital recovery room, or hospital waiting room, at least one public TTY shall be provided at each...
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11B-217.4.6 Hospitals
Where at least one public pay telephone is provided serving a hospital emergency room, hospital recovery room, or hospital waiting room, at least one public TTY shall be provided at each...