[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 78 FR 67914, Nov. 12, 2013]
Search Results "Carrier"
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§382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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§ 382.33 Advance notice requirements
(c) If a passenger does not meet advance notice or check-in requirements established by a carrier consistent with this section, the carrier shall nonetheless provide the service, equipment...
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B. Information about the Aircraft
concerning the ability of the aircraft to accommodate an individual with a disability; The location of seats, if any, in a row with a movable aisle armrest and any seats which the carrier...
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C. Mobility Aids and Assistive Devices
If, in assisting a passenger with a disability, a carrier employee or contractor takes apart the passenger’s mobility aid or assistive device (e.g., a wheelchair), another carrier employee...
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§ 382.35 Attendants
needs which carrier personnel are not obligated to provide is not a basis on which the carrier may require an attendant....
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§382.45 Must carriers make copies of this Part available to passengers?
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D. Service Animals
D. Service Animals1 A service animal is (i) an animal individually trained and which performs functions to assist a person with a disability; (ii) an animal that has been shown to...
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany...
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Verification of Service Animals
Carriers may require that passengers traveling with emotional support animals present current documentation (i.e., dated within a year of the date of travel) from a mental-health professional...
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E. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
If your carrier makes available a telephone reservation and information service to the public, you must make available a text telephone (TTY) to permit individuals who are deaf or hard of...
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§ 382.39 Provision of services and equipment
Carriers shall ensure that qualified individuals with a disability are provided the following services and equipment: (a) Carriers shall provide assistance requested by or on behalf of...
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Passengers with a Communicable Disease Are Permitted on Flight
Passengers with a Communicable Disease Are Permitted on Flight Except as described below, you must not (i) refuse transportation to; (ii) require provision of a medical...
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If Direct Threat to Health or Safety of Others, Limitations May be Imposed
If Direct Threat to Health or Safety of Others, Limitations May be Imposed Only if a passenger with a communicable disease or infection poses a direct threat to the health or...
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If the Passenger Poses a Direct Threat to the Health and Safety of Others
If the Passenger Poses a Direct Threat to the Health and Safety of Others If, in your estimation, a passenger with a communicable disease or infection poses a direct threat to the...
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§ 382.40 Boarding assistance for small aircraft
(c) (1) Each carrier shall negotiate in good faith with the airport operator at each airport concerning the acquisition and use of boarding assistance devices....
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G. Medical Certificates: When are they Allowed?
stretcher or in an incubator (where such service is offered); needs medical oxygen during the flight (where such service is offered); or has a medical condition that causes the carrier...
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Medical Certificate and a Passenger with a Communicable Disease or Infection
Medical Certificate and a Passenger with a Communicable Disease or Infection In addition, if you determine that a passenger with a communicable disease or infection poses a direct...
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§ 382.40a Boarding assistance for large aircraft
(a) Paragraphs (b) and (c) of this section apply to air carriers conducting passenger operations with aircraft having a seating capacity of 31 or more passengers at airports with 10,000...
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H. Your Obligation to Provide Services and Equipment
When assistance getting on or off a plane, making flight connections, or receiving transportation between gates is requested by a passenger with a disability, or offered by carrier personnel...
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§ 382.41 Stowage of personal equipment
Carriers may refuse to use packaging materials or devices other than those they normally use for this purpose. (4) Carriers shall not drain batteries....
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant. [Sec. 382.35(a)] See Chapter 4, Section E for a discussion of the...
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§ 382.43 Treatment of mobility aids and assistive devices
(a) When wheelchairs or other assistive devices are disassembled by the carrier for stowage, the carrier shall reassemble them and ensure their prompt return to the individual with a disability...
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§ 382.45 Passenger information
(c) Each carrier shall ensure that qualified individuals with a disability, including those with vision or hearing impairments, have timely access to information the carrier provides to...
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§ 382.47 Accommodations for persons with hearing impairments
(a) Each carrier providing scheduled air service, or charter service under section 401 of the Federal Aviation Act, and which makes available telephone reservation and information service...