For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
Search Results "Web-Based Service"
-
49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
-
A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
-
1. Face-to-Face Communications
For more complex or lengthy exchanges, more advanced aids and services are required....
-
Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
-
Sec.36.310(a) General
(a) General.
-
11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
-
904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
-
904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
-
Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
-
Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48...
-
Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48 inches....
-
Is a transportation operator required to carry these “overweight” wheelchairs?
Some wheelchairs weigh more than 600 pounds when occupied, and the design load of the lifts on our vehicles is 800 pounds. Is a transportation operator required to carry these...
-
225(g) Complaint
(g) Complaint
-
Some wheelchairs weigh more than 600 pounds when occupied, and the design load of the lifts on our vehicles is 800 pounds. Is a transportation operator required to carry these “overweight” wheelchairs?
Yes. Transportation operators must carry a wheelchair and occupant if the lift and vehicle can physically accommodate them. If a lift has the minimum design load of 600 pounds, there...
-
§ 36.310(a) General
(a) General.
-
904.4.1 Parallel Approach
904.4.1 Parallel Approach. A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A...
-
§35.130(f)
(f) A public entity may not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the costs of measures, such as the...
-
9.5.2(1)(a)
(a) The provisions of 9.5.3 and 9.1.5 shall apply to sleeping rooms and beds.
-
APPENDIX A: Provisions of the Architectural Barriers Act Accessibility Standards (ABAAS)
That Are Referenced in the FSORAG Technical Provisions The ABAAS are available at...
-
23. Extreme Weather Assistance
A passenger's request to be assisted from his or her door to a vehicle during extreme weather conditions should generally be granted so long as the driver leaving the vehicle to...
-
20. Luggage and Packages
A passenger's request for a fixed route or paratransit driver to assist with luggage or packages may be denied in those instances where it is not the normal policy or practice of the...
-
§ 35.130(f)
(f) A public entity may not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the costs of measures, such as the...
-
§ 37.7(b)
(b)
-
11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...