Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
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27. Hand-Carrying
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1. Under Title II, what must public school districts do to provide effective communication to students with hearing, vision, or speech disabilities?
To do this, public schools must provide appropriate “auxiliary aids and services” where necessary to provide effective communication;20 that is, schools must provide appropriate auxiliary...
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Chapter 3 General Effective Communication Requirements Under Title II of the ADA
What are auxiliary aids and services? When is a state or local government required to provide auxiliary aids and services?...
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Behavioral Health Integration Capacity Assessment Introductory Webinar
This webinar, conducted March 28th, 2013, introduced an assessment tool designed to assist behavioral health organizations in assessing their ability to integrate primary care services....
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Section 1193.33 Information, documentation and training [1193.25 in the NPRM] (Section-by-Section Analysis)
Manufacturers are also required to ensure usable customer support and technical support in the call centers and service centers, which support their products. Comment....
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments.
[See subsections ...]
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Dogs for Better Lives (Formerly: Dogs for the Deaf)
Award-winning Dogs for Better Lives is a national 501(c)(3) nonprofit located in Central Point, Oregon. Formerly known as Dogs for the Deaf, we have been providing Assistance Dogs to...
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Must all new or reconstructed facilities be accessible?
Forest Service Handbook 7309.11.34.16.1.g details a few very specific exemptions to accessibility requirements in new and existing Forest Service buildings....
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Expanding Your Market: Accessibility Benefits Older Adult Customers
Many older adults, whether they have disabilities or not, are often unwilling to be categorized as “old” or in need of “special services.”...
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49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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ADA Now - Online Quarterly Newsletter from the ACTCP
ADA Now is an on-line magazine, published quarterly, that provides information and resources on the Americans with Disabilities Act. ADA Now is primarily designed for ADA...
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Does the Americans with Disabilities Act (ADA) apply to the Forest Service?
It applies to State and local government services and public accommodations....
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1. Face-to-Face Communications
For more complex or lengthy exchanges, more advanced aids and services are required....
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PROVIDING ACCESSIBLE VOTING SYSTEMS AND EFFECTIVE COMMUNICATION
Only if providing an aid or service would result in a fundamental alteration or undue financial and administrative burdens is a jurisdiction not required to provide the aid or service. ...
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II. DEFINITIONS
Appropriate Auxiliary Aids and Services” includes, but are not limited to Qualified interpreters on-site or through video remote interpreting (VRI) services; oral, relay...
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Sec.36.310(a) General
(a) General.
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Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48 inches....
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C.6.iii. - Does the requirement to open or close caption and audio describe apply to productions that have a limited purpose, scope, and shelf life or contain quickly "perishable" information?
Section 1194.22 of the Access Board standards applies requirements to web-based intranet and internet information and applications without regard to the perishable nature of a...
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Is a transportation operator required to carry these “overweight” wheelchairs?
Some wheelchairs weigh more than 600 pounds when occupied, and the design load of the lifts on our vehicles is 800 pounds. Is a transportation operator required to carry these...
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225(g) Complaint
(g) Complaint
