Defendants have violated Section 904.4.1 of the 2010 ADA Standards for Accessible Design (2010 Standards) because they have failed to provide 36 inches of clear space on the transaction counter...
Search Results "Service Counter"
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SCOTT JOHNSON v. STARBUCKS CORPORATION - AMICUS BRIEF
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B. The ADA Standards for Accessible Design
As relevant here, Section 227.1 states that, “[w]here provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and...
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C. Defendants' Transaction Counter
“The transaction counter is also used to display merchandise.” Id. at 2. “The counter uniformly measures less than 36 inches high.” Id....
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II. DISCUSSION
36-inches of clear counter space?...
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A. Question 1: Applicability of Section 904.4.1’s Exception
Section 904.4.1 and its exception both require that a sales or service counter be “36 inches (915 mm) high maximum above the finish floor,” and Section 904.4.1 further requires that a sales...
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B. Question 2: Section 904.4.1 and Clear Counter Space
The inquiry into whether a sales or service counter satisfies Section 904.4.1’s length requirement turns on the length of the counter as built, not on the length of “clear” counter space...
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2. d. PATIENT RECEPTION DESKS
Reception desks should have a lower section where scooter and wheelchair users and people of short stature can easily communicate with staff. Compliant height range is 28 - 34...
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Sections 5 Through 9 (Preamble, Section-by-Section Analysis)
In section 7, Business and Mercantile, paragraph 7.2 (Sales and Service Counters, Teller Windows, Information Counters) has been revised to provide greater flexibility in new construction...
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Attachment I: Program Access in Existing Facilities
Attachment I: Program Access in Existing Facilities
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Attachment J: Access to Humboldt County Programs Housed in Others’ Facilities
Attachment J: Access to Humboldt County Programs Housed in Others’ Facilities
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227 Sales and Service
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227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and 904....
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227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with 904.4....
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227.5 Queues and Waiting Lines
Queues and waiting lines servicing counters or check-out aisles required to comply with 904.3 or 904.4 shall comply with 403....
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Accessible Route Into and Through the Business
Staff the accessible sales counters and check-out aisles during all business hours....
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III. CONCLUSION
For the foregoing reasons, neither Section 904.4.1 nor its exception requires clear counter space at sales and service counters subject to the ADA’s requirements....
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Priority 2: Access to Goods & Services
Word Fillable Form (2.5MB) Word Non-Fillable Form (2.4MB) PDF Non-Fillable Form (1.4MB)
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Sales and Service Elements and Spaces
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F. Counter Height
Do the registration counters or other counters serving guests have a lowered portion no more than 36" high or is there a folding shelf at 36" high to allow persons who use wheelchairs to...
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227 Sales and Service
227 Sales and Service...
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227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and 904....
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227.3 Counters
227.3 Counters. Where provided, at least one of each type of sales counter and service counter shall comply with 904.4....
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227.5 Queues and Waiting Lines
Queues and waiting lines servicing counters or check-out aisles required to comply with 904.3 or 904.4 shall comply with 403....
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4.2 Physical Accessibility Barriers and Solutions
area makes it difficult to see staff and sign in Place sign check-in equipment on a side table or use a clipboard Install a lower countertop or lower a section of the existing counter...