People with disabilities can assist businesses in finding cost-effective, usable solutions that bring facilities and customer service policies and practices into compliance with the ADA....
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Including Customers with Disabilities in the Process
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Fact Sheet: Highlights of the Final Rule to Amend the Department of Justice's Regulation Implementing Title II of the ADA
The final rule also amends the existing title II regulation to make it consistent with current policies and published guidance, to reflect the Department's experience since the regulation...
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§ 382.5 Qualified individual with a disability
disability who -- (a) With respect to accompanying or meeting a traveler, use of ground transportation, using terminal facilities, or obtaining information about schedules, fares or policies...
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§382.3 Qualified individual with a disability
(b) Who, with respect to accompanying or meeting a traveler, using ground transportation, using terminal facilities, or obtaining information about schedules, fares, reservations, or policies...
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Common Problems with Websites
Establish, implement, and post online a policy that web pages will be accessible and create a process for implementation: Ensure that all new and modified web pages and content...
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C. FACILITIES AND PROGRAMS
The City has enacted procedures and policies to ensure meaningful access, including program access, to its aquatic, library and RecPark programs, as summarized below....
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Jim Woods. Introductory Comments
Mary Ann and Eunice both addressed some of those earlier; specifically, conflicts with energy policies....
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For More Information
Information about discrimination based on disability is on OCR’s website at www.ed.gov/policy/rights/guid/ocr/disability.html. ...
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Sell-outs in specific price ranges. (Section-by-Section Analysis)
Is additional regulatory guidance required to eliminate discriminatory policies, practices, and procedures related to the sale, hold, and release of accessible seating? ...
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B. Process to Resolve Complaints
Learning what the particular problem is, finding the applicable rule, regulation, or policy that addresses the situation, and remedying the situation by taking affirmative action are important...
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Multiple chemical sensitivities. (Section-by-Section Analysis)
When a person has this type of disability, a covered entity may have to make reasonable modifications in its policies and practices for that person....
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NPRM
limitation on individuals with disabilities, there must be a significant threat to others—as distinct from to the individual with a disability—that cannot be eliminated by a modification of policies...
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The September 11, 2001 Wake-up Call
No matter what laws and public policies say, it's up to us as people with disabilities to individually and collectively prepare for disasters....
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2.1 What to Ask During Your First Visit
(You will be more likely to find such policies at YMCA’s or other public community fitness centers such as park and recreation programs.) ...
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Miniature Horses
Entities covered by the ADA must modify their policies to permit miniature horses where reasonable....
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Refuge Islands
A Policy on Geometric Design of Highways and Streets. (commonly referred to as “Green Book”) American Association of State Highway and Transportation Officials, Washington, DC, 2001....
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Q. Will the ADA increase litigation burdens on employers?
However, employers who use the period prior to the effective date of employment coverage to adjust their policies and practices to conform to ADA requirements will be much less likely to...
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
In the NPRM, the Department proposed to incorporate the previously mentioned policy guidance, which prohibits the assessment of a surcharge for the use of a service animal, into proposed...
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Multiple chemical sensitivities. (Section-by-Section Analysis)
When a person has this type of disability, a covered entity may have to make reasonable modifications in its policies and practices for that person....
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ACTIONS TO BE TAKEN BY GENESIS
Within 30 days of the effective date of this Agreement, Genesis will submit a draft non-discrimination policy to the United States for its review and approval. ...
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7.4 Nondiscrimination and Relationship or Association with an Individual with a Disability
The employer may not assume that the individual will be unreliable, have to use leave time, or be away from work in order to care for the family member with a disability; refuse...
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Purchase of multiple tickets. (Section-by-Section Analysis)
By limiting the number of tickets that can be purchased under this provision to four, the Department seeks a balance by which groups and families can be accommodated while still leaving...
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Maneuvering Space, Adjustable Cabinetry, Fixtures and Plumbing
One of the commenters recommended that this term be defined to include "such space as shall permit a person in a wheelchair to use the features and appliances of a room without having to leave...
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ADA25: #16 of 25 -- VRS: Other
The Board had a policy prohibiting the pharmacist from making relay calls on the job. A large part of the client's job was to make and receive calls regarding medication....