Do service animals have to be on a leash? Do they have to be quiet and not bark? A. The ADA requires that service animals be under the control of the handler at all times....
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Q27. What does under control mean? Do service animals have to be on a leash? Do they have to be quiet and not bark?
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§382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits...
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Exclusion of service animals. (Section-by-Section Analysis)
Exclusion of service animals....
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....
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Service Animals for Business Owners
Service and companion animals can help people with disabilities go about their daily lives. ...
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11. Q: We have a "no pets" policy. Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog?
Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog? A: Yes. A service animal is not a pet....
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§ 35.136(e) Care or supervision
A public entity is not responsible for the care or supervision of a service animal....
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals....
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15. Caring for Service Animals
A paratransit or fixed route passenger's request that the driver take charge of a service animal may be denied....
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If Service Animal Cannot be Accommodated at Assigned Seat
If Service Animal Cannot be Accommodated at Assigned Seat If a service animal cannot be accommodated at the seat of the passenger with a disability and if there is another seat in the...
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Denying a Service Animal Carriage in the Cabin
[See subsections ...]
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....
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§382.51(a)
(a) As a carrier, you must comply with the following requirements with respect to all terminal facilities you own, lease, or control at a U.S. airport:
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§382.51(b)
(b) As a carrier, you must ensure that passengers with a disability can readily use all terminal facilities you own, lease, or control at a foreign airport. In the case of foreign...
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
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Access to a public entity following the proper exclusion of a service animal. (Section-by-Section Analysis)
Access to a public entity following the proper exclusion of a service animal....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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10. Q: What if a service animal barks or growls at other people, or otherwise acts out of control?
A: You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others....
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Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. ...
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11B-203.12 Animal containment areas
11B-203.12 Animal containment areas. Animal containment areas that are not for public use shall not be required to comply with these requirements or to be on an accessible route....
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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III-4.2300 Service animals
III−4.2300 Service animals....