Only those areas that are specifically designed or designated for passenger loading are considered “passenger loading zones” under the Standards....
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What constitutes a “passenger loading zone”?
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
that the passenger be accompanied by an attendant....
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11B-503.2 Vehicle pull-up space
Passenger drop-off and loading zones shall provide a vehicular pull-up space 96 inches (2438 mm) wide minimum and 20 feet (6096 mm) long minimum....
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§382.93 Must carriers offer preboarding to passengers with a disability?
As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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11B-209 Passenger drop-off and loading zones and bus stops
209 Passenger Loading Zones and Bus Stops ETA Editor’s Note The CBC includes passenger drop-off. Therefore, the CBC is more inclusive....
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Medical Certificate and a Passenger with a Communicable Disease or Infection
Medical Certificate and a Passenger with a Communicable Disease or Infection In addition, if you determine that a passenger with a communicable disease or infection poses a direct threat...
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
However, a carrier may charge passengers with a disability if a service animal causes damage, as long as it is its regular practice to charge non-disabled passengers for similar kinds of...
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Accommodating Passengers With Service Animals in the Cabin
[See subsections ...]
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A4.6 Parking and Passenger Loading Zones
[See subsections ...]
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4.6 Parking and Passenger Loading Zones
[See subsections ...]
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A4.6 PARKING AND PASSENGER LOADING ZONES
[See subsections ...]
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4.6 PARKING AND PASSENGER LOADING ZONES
[See subsections ...]
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§382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
[See subsections ...]
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
However, it is very useful for passengers to contact the airline well in advance if one or more of their service animals may need to be transported in the cargo compartment....
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§382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
As a carrier, you are not required to provide extensive special assistance to qualified individuals with a disability. For purposes of this section, extensive special assistance...
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If a passenger loading area serves cars and vans, as well as buses, must the provisions for passenger loading zones and bus loading zones both be satisfied?
All other types of loading zones for passengers must meet criteria for passenger loading zones (§503)....
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12162(c) Used rail cars
(c) Used rail cars It shall be considered discrimination for purposes of section 1132 of this title and section 794 of title 29 for a person to purchase or lease a used rail passenger...
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382.133 What are the requirements concerning the evaluation and use of passenger-owned electronic devices that assist passengers with respiration in the cabin during flight and do not contain hazardous materials?
382.133 What are the requirements concerning the evaluation and use of passenger-owned electronic devices that assist passengers with respiration in the cabin during flight and do not contain...
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What distinguishes passenger loading zones from bus loading zones?
Requirements for passenger loading zones (§209.2.1) apply to any passenger loading areas except those that exclusively serve buses providing designated or specified public transportation...
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382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments?
382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments?...
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
49 CFR 37.42(a) 5/24/12
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“Priority” Seating Method
In this case, the carrier must provide notice to any passenger assigned to a “priority” seat (other than passengers with a disability entitled to a seating accommodation in one of the four...
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Required Compliance [§209]
Required Compliance [§209] Where passenger loading zones are provided, at least one accessible passenger loading zone is required in every continuous 100 linear feet of loading zone or...
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Accommodations for Passengers Who are Deaf or Hard of Hearing
Accommodations for Passengers Who are Deaf or Hard of Hearing If the safety briefings are presented to passengers on video screens, carriers must ensure that the video presentation is...