What questions can a covered entity's employees ask to determine if a dog is a service animal? A....
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Q7. What questions can a covered entity's employees ask to determine if a dog is a service animal?
- Helping Hands
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Service Animals
Service Animals: Ensure that all participants and the meeting site staff understand that the ADA requires that service animals are allowed to enter the building and remain with their...
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Frequently Asked Questions about Service Animals and the ADA
disabilities use a service animal in order to fully participate in everyday life....
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal. ...
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal....
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits...
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....
- Service Animals for Business Owners
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11. Q: We have a "no pets" policy. Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog?
Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog? A: Yes. A service animal is not a pet....
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals....
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15. Caring for Service Animals
A paratransit or fixed route passenger's request that the driver take charge of a service animal may be denied....
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If Service Animal Cannot be Accommodated at Assigned Seat
If Service Animal Cannot be Accommodated at Assigned Seat If a service animal cannot be accommodated at the seat of the passenger with a disability and if there is another seat in the...
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Denying a Service Animal Carriage in the Cabin
[See subsections ...]
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....
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Access to a public entity following the proper exclusion of a service animal. (Section-by-Section Analysis)
Access to a public entity following the proper exclusion of a service animal....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA) A.1 General....
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10. Q: What if a service animal barks or growls at other people, or otherwise acts out of control?
A: You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others....
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
- Anything Pawsable
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
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Q11. Can hotels assign designated rooms for guests with service animals, out of consideration for other guests?
Can hotels assign designated rooms for guests with service animals, out of consideration for other guests? A. No....