As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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§382.93 Must carriers offer preboarding to passengers with a disability?
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382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?...
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Common Errors in ADA Design
Common Errors in ADA Design Evan Terry Associates, P.C. concentrates a significant portion of its resources to the study and application of the facilities and program access requirements...
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees If, after careful consultation with a CRO and any other personnel required to be consulted by...
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Common ADA Product and Installation Errors in SCHOOLS
◼ Common ADA Product and Installation Errors in SCHOOLS (3/14/14) Click here to view or download "Common ADA Product and Installation Errors in SCHOOLS" (28 KB pdf)...
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382.53 What information must carriers give individuals with a vision or hearing impairment at airports?
382.53 What information must carriers give individuals with a vision or hearing impairment at airports?...
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D. Service Animals
D. Service Animals1 A service animal is (i) an animal individually trained and which performs functions to assist a person with a disability; (ii) an animal that has been shown to...
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
Basis of Disability in Air Travel AGENCY: Department of Transportation, Office of the Secretary ACTION: Final Rule SUMMARY: The Department of Transportation is amending its Air Carrier...
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§382.145 What records concerning training must carriers retain?
[See subsections ...]
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11B-228.3.2.1 Public use or common use EVCS
Where EVCS are provided for public use or common use, EVCS complying with Section 11B-812 shall be provided in accordance with Table 11B-228.3.2.1....
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Employee Training
Management of carriers should be aware that proper training of carrier personnel is critical to compliance with the ACAA and part 382....
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§ 382.61 Training
(a) Each carrier which operates aircraft with more than 19 passenger seats shall provide training, meeting the requirements of this paragraph, for all its personnel who deal with the traveling...
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§382.159 How are complaints filed with DOT?
[See subsections ...]
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382.159 How are complaints filed with DOT?
382.159 How are complaints filed with DOT? Changes from the corresponding provision of the existing regulation include a time frame for filing informal complaints, a change of postal...
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11B-203.8 Residential facilities
In residential facilities, common use areas that do not serve residential dwelling units required to provide mobility features complying with Sections 11B-809.2 through 11B-809.4 or adaptable...
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Employee Work Areas: ADA Standard Section 206.2.8
Section 206.2.8 covers scoping requirements in the most current ADA Standards for accessible routes in employee work areas.
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4.1.5(4) ELEMENTS, SPACES, AND COMMON AREAS
If elements, spaces, or common areas are located in the existing building and they are not provided in the addition, then consideration should be given to making those elements, spaces,...
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Responsibilities of Employees other than the CRO
Responsibilities of Employees other than the CRO You should be aware that all personnel dealing with the traveling public should be trained to proficiency regarding the legal requirements and the carrier’s...
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382.115 What requirements apply to on-board safety briefings?
382.115 What requirements apply to on-board safety briefings? This provision also parallels its counterpart in the existing rule.
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Detention and Correctional Facilities: ADA Standard Section 203.7
Section 203.7 covers scoping requirements of general exceptions for detention and correctional facilities in the most current ADA Standards.
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11B-203.7 Detention and correctional facilities
In detention and correctional facilities, common use areas that are used only by inmates or detainees and security personnel and that do not serve holding cells or housing cells required...
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382.19 May carriers refuse to provide transportation on the basis of disability?
382.19 May carriers refuse to provide transportation on the basis of disability?...
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11B-708.4.1 Common use or public use system interface
The common use or public use system interface shall include the capability of supporting voice and TTY communication with the residential dwelling unit interface....
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Are airlines allowed to charge for providing services to passengers with disabilities?
Examples of required services for which carriers may not charge are assistance with enplaning, deplaning, and making flight connections, and the carriage of assistive devices (including...