For paratransit services, a passenger's request for the driver to open an exterior entry door to a building to provide boarding and/or alighting assistance to a passenger with a disability...
Search Results "Passenger Vessel"
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16. Opening Building Doors
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Amusement Ride Seat
A seat that is built-in or mechanically fastened to an amusement ride intended to be occupied by one or more passengers....
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106.5.8 Amusement Ride Seat
A seat that is built-in or mechanically fastened to an amusement ride intended to be occupied by one or more passengers....
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1. Covered Entities
Covered Entities In the Oxygen NPRM, we proposed that the requirements concerning the evaluation and use of passenger-owned electronic devices that assist passengers with respiration...
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§382.81(b)
(b) You must provide an adjoining seat for a person assisting a passenger with a disability in the following circumstances:...
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§382.65(b)(2)
(2) You may require the passenger to provide the advance notice specified in §382.27 to receive this service....
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§382.125(c)(2)
(2) When the passenger requests the return of the items at the baggage claim area instead of at the door of the aircraft....
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12162(b)(2)(B)(i)
(i) a restroom usable by an individual who uses a wheelchair if no restroom is provided in such car for any passenger;...
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§ 38.53(c) Signals
Auditory and visual warning signals shall be provided to alert passengers of closing doors....
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§ 38.73(c) Signals
Auditory and visual warning signals shall be provided to alert passengers of closing doors....
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810.6.3 Station Names
Signs shall be clearly visible and within the sight lines of standing and sitting passengers from within the vehicle on both sides when not obstructed by another vehicle....
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QUESTION: WHAT MEANS MAY BE USED TO COMMUNICATE WITH COMPLAINT RESOLUTION OFFICIALS (CROs)?
*Other equivalent means of communication are permitted, as long as they provide effective communication with the passenger with a disability....
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Complaints Resolution Official (CRO):
thoroughly familiar with the requirements of part 382 and the air carrier’s policies and procedures addressing part 382 and the provision of services, facilities, and accommodations to passengers...
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9. Dedicated vehicles or special equipment in a vehicle
A paratransit passenger's request for special equipment (e.g., the installation of specific hand rails or a front seat in a vehicle for the passenger to avoid nausea or back pain) can be...
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2. Pick Up and Drop Off Locations with Multiple Entrances
., shopping malls, employment centers, schools, hospitals, airports), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather...
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9. Dedicated vehicles or special equipment in a vehicle
A paratransit passenger's request for special equipment (e.g., the installation of specific hand rails or a front seat in a vehicle for the passenger to avoid nausea or back pain) can be...
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2. Pick Up and Drop Off Locations with Multiple Entrances
., shopping malls, employment centers, schools, hospitals, airports), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather...
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§ 37.213(a)(1)
The operator shall transmit a copy of the form to the passenger no later than the end of the next business day following the receipt of the request....
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11B-810.6.3 Station names
Signs shall be clearly visible and within the sight lines of standing and sitting passengers from within the vehicle on both sides when not obstructed by another vehicle....
- U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights
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Other Information for Individuals with Hearing or Vision Impairments
One carrier suggested that the emphasis should be not on how swiftly carriers can transmit the information to the disabled passenger but on when the passenger needs to have it....
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§382.33(b)(2)
(2) Requiring passengers to remain in a holding area or other location in order to receive transportation, services, or accommodations;...
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§382.43(c)(4)(i)
(i) Disclose Web-based discount fares to the passenger if his or her itinerary qualifies for the discounted fare....
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§382.133(a)(2)
(2) The device cannot be stowed and used in the passenger cabin consistent with applicable TSA, FAA, and PHMSA regulations....