If an impairment only occurs periodically (that is, it is episodic) or is in remission, it is a disability if, when in an active phase, it would substantially limit a major life activity...
Search Results "Customer with a Disability"
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Episodic impairments
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Requests for Seat Assignments by a Passenger Accompanied by a Service Animal
Requests for Seat Assignments by a Passenger Accompanied by a Service Animal For a disabled passenger traveling with a service animal, you must provide, as the passenger with a disability...
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34 CFR Part 104 - Nondiscrimination on the Basis of Handicap in Programs or Activities Receiving Federal Financial Assistance (with amendments issued through July 2017)
TITLE 34 EDUCATION SUBTITLE B REGULATIONS OF THE OFFICES OF THE DEPARTMENT OF EDUCATION CHAPTER I -- OFFICE FOR CIVIL RIGHTS, DEPARTMENT OF EDUCATION PART 104 --...
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NYC Board of Elections: Video 1 - Communications and Etiquette Part 1
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II. Reservations, Understandings, and Declarations
is exclusively a nondiscrimination treaty, i.e., the Disabilities Convention seeks to ensure that persons with disabilities enjoy the same rights as everyone else and are given the same...
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§35.130(b)(6) (Section-by-Section Analysis)
Paragraph (b)(6) prohibits the public entity from discriminating against qualified individuals with disabilities on the basis of disability in the granting of licenses or certification....
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Physical and Mental Qualification Standards
However, as with other job qualification standards, if a physical or mental qualification standard screens out an individual with a disability or a class of individuals with disabilities...
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Application
Individuals with disabilities must be treated on a case-by-case basis consistent with facts and objective evidence.20 Persons with disabilities may not be treated on the basis of generalizations...
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II-3.7200 Licensing
A public entity may not discriminate on the basis of disability in its licensing, certification, and regulatory activities....
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Two: Does the impairment limit any major life activities?
An impairment cannot be a disability unless it limits something, and that something is one or more major life activities....
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§27.1 Purpose.
The purpose of this part is to carry out the intent of section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) as amended, to the end that no otherwise qualified individual with a disability...
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Disability Employment Policy (ODEP): Workforce Recruitment Program Success, Northrop Grumman
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Types of Maximum Leave Policies
Employees with disabilities are not exempt from these policies as a general rule....
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Grass Roots Activism
People with disabilities had the same desire to fly....
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Society for Disability Studies
The Society for Disability Studies (SDS) is an international non-profit organization that promotes the study of disability in social, cultural, and political contexts....
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TTY
As a matter of good customer service, you should apologize to the passenger for any insensitive behavior on the part of carrier personnel....
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C. Americans with Disabilities Act and Section 504 of the Rehabilitation Act
The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act are civil rights laws that prohibit discrimination on the basis of disability....
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Introduction
[See subsections ...]
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III-4.2100 General
ILLUSTRATION 3: A retail store has a policy of not taking special orders for out-of-stock merchandise unless the customer appears personally to sign the order....
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Prevention of fraud in purchase of accessible seating. (Section-by-Section Analysis)
Curbing fraud is a goal that public entities and individuals with disabilities share....
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§382.133 What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight?
[Doc. No. FAA-2014-0554, 81 FR 33120, May 24, 2016]
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4. UNDERSTANDING, REMEMBERING, LEARNING, COMMUNICATING
Difficulty with: Thinking of right words Putting thoughts together Following directions Speaking clearly Patient will need a family...
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4. Q: But to limit the police department's liability, I need to get a medical approval that it's o.k. for a job applicant to take the physical fitness test. Doesn't the ADA create a catch-22 for police departments?
A: No, the ADA's prohibition on medical exams does not make it illegal for a police department to ask an applicant to provide a certification from a doctor that he or she can safely...
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Tips for Communicating with Individuals with Speech Impairments
If you do not understand something the individual says, do not pretend that you do. Ask the individual to repeat what he or she said and then repeat it back. Be...
