Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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Service Animals
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Q28. What can my staff do when a service animal is being disruptive?
What can my staff do when a service animal is being disruptive? A....
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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Q7. What questions can a covered entity's employees ask to determine if a dog is a service animal?
What questions can a covered entity's employees ask to determine if a dog is a service animal? A....
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Service Animals
Service Animals: Ensure that all participants and the meeting site staff understand that the ADA requires that service animals are allowed to enter the building and remain with their...
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Other requirements. (Section-by-Section Analysis)
; that a service animal must be individually trained to do work or perform a task, be housebroken, and be under the control of the handler; and that a service animal must have a harness,...
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§ 35.136(d) Animal under handler's control
(d) Animal under handler's control. A service animal shall be under the control of its handler....
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Training requirement. (Section-by-Section Analysis)
A training and certification requirement would increase the expense of acquiring a service animal and might limit access to service animals for individuals with limited financial resources...
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Other requirements. (Section-by-Section Analysis)
; that a service animal must be individually trained to do work or perform a task, be housebroken, and be under the control of the handler; and that a service animal must have a harness,...
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Frequently Asked Questions about Service Animals and the ADA
disabilities use a service animal in order to fully participate in everyday life....
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Providing minimal protection. (Section-by-Section Analysis)
a direct threat, prevents the use of ‘‘attack dogs'' as service animals....
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Providing minimal protection. (Section-by-Section Analysis)
As previously noted, the 1991 title II regulation does not contain specific language concerning service animals....
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Size or weight limitations. (Section-by-Section Analysis)
Commenters were typically opposed to a size or weight limit because many tasks performed by service animals require large, strong dogs....
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Size or weight limitations. (Section-by-Section Analysis)
Commenters were typically opposed to a size or weight limit because many tasks performed by service animals require large, strong dogs....
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal. ...
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal....
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Q27. What does under control mean? Do service animals have to be on a leash? Do they have to be quiet and not bark?
Do service animals have to be on a leash? Do they have to be quiet and not bark? A. The ADA requires that service animals be under the control of the handler at all times....
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382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits...
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Exclusion of service animals. (Section-by-Section Analysis)
Exclusion of service animals....
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....
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"Doing work'' or "performing tasks.'' (Section-by-Section Analysis)
and does not qualify for coverage as a service animal....
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Doing "work'' or "performing tasks.'' (Section-by-Section Analysis)
and does not qualify for coverage as a service animal....
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Species limitations. (Section-by-Section Analysis)
The Department has followed this particular issue closely, keeping current with the many unusual species of animals represented to be service animals....