Check-out aisles and sales and service counters shall comply with the applicable requirements of Section 11B-904....
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11B-904.1 General
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Sales and Service: ADA Standard Section 227
Section 227 covers scoping requirements in the current ADA Standards for sales and service.
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11B-227 Sales and service
[See subsections ...]
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Check-Out Aisles and Sales and Service Counters
counter....
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904.4 Sales and Service Counters
904.4 Sales and Service Counters. Sales counters and service counters shall comply with 904.4.1 or 904.4.2....
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Figure 904.4 (Exception) Alteration of Sales and Service Counters – Drawing from the U.S. Access Board
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904.4 Sales and Service Counters
Sales counters and service counters shall comply with 904.4.1 or 904.4.2. The accessible portion of the counter top shall extend the same depth as the sales or service counter top....
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904.4 Sales and Service Counters
Sales counters and service counters shall comply with 904.4.1 or 904.4.2. The accessible portion of the counter top shall extend the same depth as the sales or service counter top....
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided....
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Parallel Approach: ADA Standard Section 904.4.1
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided....
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Other Counters/ Teller Windows [7.2(2)]
Other Counters/ Teller Windows [7.2(2)] Alternatives to 36-inch high counters (lowered portions, folding shelves) are recognized since other design considerations (security, use by standees...
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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7.2 Sales and Service Counters, Teller Windows, Information Counters
[See subsections ...]
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R304.5.4 Counter Slope
R304.5.4 Counter Slope. The counter slope of the gutter or street at the foot of curb ramp runs, blended transitions, and turning spaces shall be 5 percent maximum....
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11B-904.4.2 Forward approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum shall be provided....
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Sales Counters [7.2(1)]
Sales Counters [7.2(1)] In providing access to each "type" it is necessary to consider counters where only certain transactions can be made such as refunds for example, or counters that...
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Forward Approach: ADA Standard Section 904.4.2
A portion of the counter surface that is 30 inches (760 mm) long minimum and 36 inches (915 mm) high maximum shall be provided....
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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904 Sales and Service Counters
This section covers the approach to counters (904.2), check-out aisles (904.3), sales and service counters (904.4), food service lines (904.5), and security glazing (904.6)....
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5.2 Counters and Bars
Where food or drink is served at counters exceeding 34 in (865 mm) in height for consumption by customers seated on stools or standing at the counter, a portion of the main counter which...
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B. Question 2: Section 904.4.1 and Clear Counter Space
An entity does not violate the length requirement, where applicable, when it “maintain[s] merchandise or other items on the counter top, thereby failing to maintain 36-inches of clear counter...
