[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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§382.155 How must carriers respond to written complaints?
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§382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
As a carrier, you are not required to provide extensive special assistance to qualified individuals with a disability....
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Information for Passengers
The Foreign Carriers NPRM proposed that, similar to the current rule, carriers would have to make certain information available to passengers with disabilities upon request concerning the...
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Background
The ACAA now reads in relevant part: In providing air transportation, an air carrier, including (subject to [49 U.S.C.] section 40105(b)) any foreign air carrier, may not discriminate...
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382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?...
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§382.115 What requirements apply to on-board safety briefings?
As a carrier, you must comply with the following requirements with respect to on-board safety briefings:...
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Air Carrier Airport:
A public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service. [Sec. 382.5]
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Advance Notice and Reservation System
Carriers’ reservation and other administrative systems must ensure that when advance notice is provided by a passenger with a disability as provided by the ACAA and its implementing regulations...
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What does the Air Carrier Access Act (ACAA) say?
What does the Air Carrier Access Act (ACAA) say?...
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382.151 What are the requirements for providing Complaints Resolution Officials?
U.S. carriers must make a CRO available – either in person or via telephone – at each airport the carrier serves, at all times the carrier is operating at the airport....
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382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
carrier were performing the functions itself....
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382.35 May carriers require passengers with a disability to sign waivers or releases?
382.35 May carriers require passengers with a disability to sign waivers or releases?...
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382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?
382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?...
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382.141 What training are carriers required to provide for their personnel?
382.141 What training are carriers required to provide for their personnel? This section continues, for the most part, the requirements of the existing rule....
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382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
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§382.9 What may foreign carriers do if they believe a provision of a foreign nation's law conflicts with compliance with a provision of this part?
[See subsections ...]
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§382.3 Air Carrier Access Act or ACAA
Air Carrier Access Act or ACAA means the Air Carrier Access Act of 1986, as amended, the statute that provides the principal authority for this part....
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Common Use Circulation Paths
Common Use Circulation Paths In addition to the approach, enter, and exit requirements of TAS 203.9, employee work areas must also comply with the circulation path requirements of TAS...
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382.93 Must carriers offer preboarding to passengers with a disability?
382.93 Must carriers offer preboarding to passengers with a disability?...
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Common Errors in ADA Design
Common Errors in ADA Design Evan Terry Associates, P.C. concentrates a significant portion of its resources to the study and application of the facilities and program access requirements...
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§382.143 When must carriers complete training for their personnel?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009]
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§382.153 What actions do CROs take on complaints?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] When a complaint is made directly to a CRO for a carrier providing service using aircraft with...
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§382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
[See subsections ...]
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Common ADA Product and Installation Errors in SCHOOLS
◼ Common ADA Product and Installation Errors in SCHOOLS (3/14/14) Click here to view or download "Common ADA Product and Installation Errors in SCHOOLS" (28 KB pdf)...