Individuals who believe that they have been illegally denied access or service because they use service animals may file a complaint with the U.S. Department of Justice.ย ...
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Q30. What happens if a person thinks a covered entity's staff has discriminated against him or her?
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ยง 36.302(c)(6) Inquiries
A public accommodation shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal....
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904 Sales and Service Counters
This section covers the approach to counters (904.2), check-out aisles (904.3), sales and service counters (904.4), food service lines (904.5), and security glazing (904.6)....
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United States of America v. HRB Tax Group, Inc., H&R Block Tax Services LLC and HRB Advance LLC - Settlement Agreement
Press Release SETTLEMENT AGREEMENT AMONG THE UNITED STATES OF AMERICA AND HRB TAX GROUP, INC....
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Kitchen Work Surface: ADA Standard Section 804.3
In residential dwelling units required to comply with 809, at least one 30 inches (760 mm) wide minimum section of counter shall provide a kitchen work surface that complies with 804.3....
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ยง35.131(b)
(b) Health and drug rehabilitation services....
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4. What factors should a public school district consider in determining what auxiliary aids or services are necessary to afford qualified students with disabilities an equal opportunity to participate in, and enjoy the benefits of, the public schoolโs services, programs, or activities?
IDEA, school districts must also take steps, including the provision of supplementary aids and services, to provide nonacademic and extracurricular services and activities in the manner...
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11B-708.4.2 Residential dwelling unit interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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11B-206.4.5 Tenant spaces
Exception: Self-service storage facilities not required to comply with Section 11B-225.3 shall not be required to be on an accessible route....
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7.2 SERVICE COUNTERS
Where service counters exceeding 36 in (915 mm) in height are provided for standing sales or distribution of goods to the public, an auxiliary counter or a portion of the main counter shall...
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ยง 36.302(c)(8) Fees or surcharges
require an individual with a disability to post a deposit, pay a fee or surcharge, or comply with other requirements not generally applicable to other patrons as a condition of permitting a service...
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ยง 35.136(h) Fees or surcharges
require an individual with a disability to post a deposit, pay a fee or surcharge, or comply with other requirements not generally applicable to other citizens as a condition of permitting a service...
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11B-233.3.1.3 Residential dwelling units with communication features
In public housing facilities with residential dwelling units, at least 2 percent, but no fewer than one unit, of the total number of residential dwelling units shall provide communication...
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11B-233.3.1.3 Residential dwelling units with communication features
In public housing facilities with residential dwelling units, at least 2 percent, but no fewer than one unit, of the total number of residential dwelling units shall provide communication...
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11B-233.3.1.3 Residential dwelling units with communication features
In public housing facilities with residential dwelling units, at least 2 percent, but no fewer than one unit, of the total number of residential dwelling units shall provide communication...
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C. Establishing and Publishing Grievance Procedures
Once a state or local government establishes a grievance procedure under the ADA, it should be distributed to all agency heads....
- Access Board: Clear Floor or Ground Space
- Access Board: T-Shaped Space
- Access Board: Accessible Parking Pay Stations
- Access Board: Vertical Clearance for Protruding Objects
- Access Board: Protruding Objects - Sculptures
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A4.34.2 MINIMUM REQUIREMENTS
in their dwelling units....
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II-7.3300 Seven-digit lines.
ILLUSTRATION: Some States may operate a statewide 911 system for both voice and nonvoice calls and, in addition, permit voice callers only to dial seven-digit numbers to obtain assistance...
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ยง 37.5(a)
(a) No entity shall discriminate against an individual with a disability in connection with the provision of transportation service....