(a) Carriers shall not exclude any qualified individual with a disability from any seat in an exit row or other location or require that a qualified individual with a disability sit in any...
Search Results "Air Carrier Airport"
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§ 382.37 Seat assignments
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§382.71(a)
(a) As a carrier, you must maintain all aircraft accessibility features in proper working order....
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§382.43(a)(5)
(5) If you are a foreign carrier, you must meet this requirement by May 13, 2010....
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Customer premises equipment
Equipment employed on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications....
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Aircraft Accessibility
When considering ordering, purchasing, or leasing aircraft, management of carriers should keep in mind that the following features are required for aircraft ordered by the carrier after...
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§382.159(a)(1)
(1) Going to the web site of the Department's Aviation Consumer Protection Division at http://airconsumer.ost.dot.gov and selecting “Air Travel Problems and Complaints,” or...
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§382.57(c)(5)(i)(D)(1)
(1) Automated airport kiosk location, date and time of transaction, customer account numbers, and the kiosk identifier are not required to be audible;...
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§27.71(k)(5)(i)(D)(1)
(1) Automated airport kiosk location, date and time of transaction, customer account numbers, and the kiosk identifier are not required to be audible;...
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§ 382.57(c)(5)(i)(D)(1)
(1) Automated airport kiosk location, date and time of transaction, customer account numbers, and the kiosk identifier are not required to be audible;...
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§ 27.71(k)(5)(i)(D)(1)
(1) Automated airport kiosk location, date and time of transaction, customer account numbers, and the kiosk identifier are not required to be audible;...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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5. Advance Notice
Advance Notice We sought comments in the Oxygen NPRM about operational reasons, if any, in support of permitting carriers to require a passenger with a disability to provide advance notice...
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2.3 Infrared (IR) Systems
The audio signal, from any source, is used to frequency modulate an RF sub-carrier which in turn is impressed upon, and essentially amplitude modulates, the IR carrier....
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§382.115(e)
(e) The accessibility requirements for onboard video safety presentations that carriers must meet are outlined in section 382.69....
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§382.67(f)
(f) As a carrier, you must offer pre-boarding to a passenger stowing his or her wheelchair in the cabin....
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§382.157(f)(1)
(1) As either carrier in a codeshare relationship, you must comply with paragraphs (c) through (e) of this section for—...
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§382.29(a)
(a) Except as provided in paragraph (b) of this section, you must not require that a passenger with a disability travel with another person as a condition of being provided air transportation...
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§382.10(a)
(a) As a U.S. or foreign carrier, you may apply to the Department for a determination that you are providing an equivalent alternative to passengers with disabilities....
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§382.11(a)
(a) As a carrier, you must not do any of the following things, either directly or through a contractual, licensing, or other arrangement:...
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§382.15(b)(1)
(1) This assurance must commit the contractor to compliance with all applicable provisions of this Part in activities performed on behalf of the carrier....
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1.6.16 Sponsor.
A public agency or private owner of a public-use airport that submits to the DOT an application for financial assistance. (U.S.C. § 47102 (26))....
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§382.27(b)
(b) You may require a passenger with a disability to provide up to 72 hours' advance notice and check in one hour before the check-in time for the general public to receive carrier-supplied...
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§382.151(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must designate one or more CROs....
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§382.133(b)(1)
(1) The device does not meet requirements for medical portable electronic devices set by the foreign carrier's government if such requirements exist;...