State and local government agencies, businesses, and non-profit organizations (covered entities) that provide goods or services to the public to make "reasonable modifications" in their policies...
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Frequently Asked Questions about Service Animals and the ADA
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§382.121(b)
(b) In implementing your carry-on baggage policies, you must not count assistive devices (including the kinds of items listed in paragraph (a) of this section) toward a limit on carry-on...
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SELF-EVALUATION {35.105}
SELF-EVALUATION {35.105} By January 26, 1993 Services, policies, practices and effects thereof Public participation and comment If 50 + employees, keep on...
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§ 36.302(c)(9)(ii)
In determining whether reasonable modifications in policies, practices, or procedures can be made to allow a miniature horse into a specific facility, a public accommodation shall consider...
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§ 35.136(i)(2) Assessment factors
In determining whether reasonable modifications in policies, practices, or procedures can be made to allow a miniature horse into a specific facility, a public entity shall consider—...
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III. Costs and Benefits
First, modifications to policies, practices, and procedures, if needed by an individual with a disability to enable him or her to participate in a program or activity, are already required...
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§382.13(a)
(a) As a carrier, you must modify your policies, practices, and facilities when needed to provide nondiscriminatory service to a particular individual with a disability, consistent with...
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§104.6(c)(1)(i)
(i) Evaluate, with the assistance of interested persons, including handicapped persons or organizations representing handicapped persons, its current policies and practices and the effects...
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Chapter 3 Addendum: Title II Checklist (General Effective Communication)
If different departments have different policies, you should review each of the policies....
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§35.131(c) (Section-by-Section Analysis)
This paragraph implements the provision in section 510(b) of the Act that allows entities "to adopt or administer reasonable policies or procedures, including but not limited to drug testing...
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Step 7 - Create an Action Plan
The public entity's website might need to be reviewed for accessibility, policies might need to change and meetings might need to be moved. ...
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Tips for Emergency Use of Mobile Devices
Edition 2 04.23.15 By June Isaacson Kailes, Disability Policy Consultant Permission is granted to copy and distribute this material provided that: Proper copyright notice...
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Universal Design
Using universal design principles is Forest Service policy, as stated in Forest Service Manual (FSM) 2330.3 These directives are available at http://www.fs.fed.us/im/directives/....
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Which transition type do users with disabilities prefer?
transition with a diagonal valley C - Warped transition D - Warped transition with a wider, flared connection at the sidewalk E - Leveled section of sidewalk (where possible) Please leave...
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COORDINATION WITH SECTION 504 TRANSITION PLAN {35.150}
COORDINATION WITH SECTION 504 TRANSITION PLAN {35.150} New transition plans required only for policies and practices not included in previous transitions plans developed under section...
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§382.10(c)(2)
(2) A detailed description of the alternative policy, practice, or other accommodation you are proposing to use in place of compliance with the provision of this part that you cite, and...
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§104.6(c)(1)(iii)
including handicapped persons or organizations representing handicapped persons, appropriate remedial steps to eliminate the effects of any discrimination that resulted from adherence to these policies...
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Maintaining Accessible Features for Customers
For example, if an employee places the television remote control atop a tall chest of drawers or leaves the adjustable shower head at the highest position, then a guest who uses a wheelchair...
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16. Q: We do not normally diaper children of any age who are not toilet trained. Do we still have to help older children who need diapering or toileting assistance due to a disability?
intermittent toileting assistance when, for instance, they have accidents; (2) whether providing toileting assistance or diapering on a regular basis would require a child care provider to leave...
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5. I am not open to the public, so I am not liable for accessibility.
In many cases, the assumption turns out to be incorrect, leaving the building owner and tenants at risk of violating the ADA....
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§ 38.159(b)(13) Handrails
Handrails shall not interfere with wheelchair or mobility aid maneuverability when entering or leaving the vehicle....
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§382.9(f)
(f) Notwithstanding any other provision of this section, the Department may commence enforcement action at any time after May 13, 2009 with respect to the policy or practice that is the...
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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§ 36.302(e)(1)(i)
(i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner...