You may have established good policies, but if front line staff are not aware of them or do not know how to implement them, problems can arise....
Search Results "Waiting Line"
-
Staff Training
-
Barrier Removal
Additional information about the rules for "barrier removal" can be found at www.ada.gov/reachingout/lesson41.htm or by calling the ADA Information Line. See Contact Information....
-
382.57 What services must carriers provide if their automated kiosks are inaccessible?
For example, a passenger who cannot use the kiosk could be allowed to come to the front of the line at the check-in counter, or carrier personnel could meet the passenger at the kiosk and...
-
1007.8 Exterior area for assisted rescue
This construction shall extend vertically from the ground to a point 10 feet (3048 mm) above the floor level of the area for assisted rescue or to the roof line, whichever is lower....
-
1003.2.13.7 Exterior area for assisted rescue
This construction shall extend vertically from the ground to a point 10 feet (3048 mm) above the floor level of the area for assisted rescue or to the roof line, whichever is lower....
-
E102.8 TIA (Section-by-Section Analysis)
This standard defines measurement procedures and performance requirements for the handset generated audio band magnetic noise of wire line telephones, including digital cordless telephones...
-
Unified Facilities Guide Specifications
the National Institute of Building Sciences, it is stated that surfaces should be tested with a 4 - meter (12 ft) straightedge in both a longitudinal and transverse direction on parallel lines...
-
B. The ADA Standards for Accessible Design
As relevant here, Section 227.1 states that, “[w]here provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and...
-
Issue 20: Why should we embark on a new guideline?
They’ve been sitting there waiting and it’s horrible. It’s actually a crime, in my mind, and that’s why I feel so passionate about it....
-
2. Background
The MUTCD (2009) defines a sidewalk as the portion of a street between the curb line, or the lateral line of a roadway, and the adjacent property line or on easements of private property...
-
Sources of Technical Assistance
Sources of Technical Assistance Department of Justice’s ADA Information Line The ADA Information Line is available during weekdays to provide technical assistance on the ADA Standards...
-
QUESTION: WHAT DOES THE RULE MEAN BY “EXISTING FREIGHT OPERATIONS?”
In addition, where stations serve lines shared by passenger and freight traffic, and a freight train can bypass the track adjacent to the new or altered passenger platform via a gauntlet...
-
Magnuson Group Front Mount Hooks
Magnuson's line of front mount hooks and knobs are designed to mount directly into a wall or door....
-
Landscape Forms Inc. Washington Square Bench Collection
conventional boundaries between interior and exterior space, Washington Square brings the comfort and intimacy of the living room to a variety of spaces that provide room for living, working and waiting...
-
Chapter 4 9-1-1 and Emergency Communications Services
How must a call taker handle silent, open line calls? What training should call takers receive?...
-
7.5 Nondiscrimination and Opportunity for Advancement
deny a promotion because of the need to make an accommodation, unless the accommodation would cause an undue hardship; should not place individuals with disabilities in separate lines...
-
J.
violation of Title III of the ADA by (1) failing to design and construct its stadium-style movie theaters so as to provide persons who use wheelchairs with a choice of seating locations and lines...
-
Accessible Routes to Tiered Dining Areas in Sports Facilities
Dining areas in sports facilities are typically integrated into the seating bowl and are tiered to provide adequate lines of sight for individuals with disabilities....
-
Evaluate and adjust locator tone volume
The pushbutton locator tone should be audible 6 to 12 ft from the pushbutton or at the building line, whichever is closer to the pushbutton....
-
Appendix: Checklist for APR Installations
Check the height of the pushbutton Check the tactile arrow to be sure it is in line with crosswalk Confirm proper functioning of the audible WALK indication Confirm proper functioning...
-
QUESTIONS AND ANSWERS: THE AMERICANS WITH DISABILITIES ACT AND HIRING POLICE OFFICERS
Other ADA information is available through the Department of Justice's ADA Information Line at 800-514-0301 (voice) or 800-514-0383 (TDD)....
-
Is Identification of Which Means of Egress Are Available/Closest Necessary?
Simple floor plans of the building indicating the location of and routes to usable circulation paths should be available in alternative formats such as single-line, high-contrast plans....
-
Plain Language Instructions
The Department operates a toll-free ADA Information Line (800-514-0301 (voice); 800-514-0383 (TTY)) that the public is welcome to call at any time to obtain assistance in understanding anything...
