(e) In any situation using a combination of high and low platforms, a commuter or intercity rail operator shall not employ a solution that has the effect of channeling passengers...
Search Results "Transportation Service"
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§ 37.42(e)
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810.5.3 Platform and Vehicle Floor Coordination
In light rail, commuter rail, and intercity rail systems subject to Department of Transportation regulation 49 CFR 37.21 where it is not operationally or structurally feasible to meet the...
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Sidewalks and trails serve as critical links in the transportation network by providing pedestrian access to commercial districts, schools, businesses, government offices, and recreation...
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III-4.2300 Service animals
III−4.2300 Service animals....
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Uber: Accommodating Riders with Disabilities
Watch this video for some great tips on how to provide 5-star service to your riders who have a disability....
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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Relationship to Other Laws
If a particular animal is a service animal for purposes of the ACAA and is thus allowed on an airplane, but is not a service animal for purposes of the ADA, nothing in the ADA prohibits...
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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Department of Transportation Disability Law Guidance: Use of "Segways" on Transportation Vehicles
Use of "Segways" on Transportation Vehicles Department of Transportation Disability Law Guidance This guidance document concerns the question of whether transportation...
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Sec. 12148. Public transportation programs and activities in existing facilities and one car per train rule. [Section 228]
[See subsections ...]
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Department of Transportation: Disability Training Materials and Helpful Information
Department of Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist...
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Auxiliary Aids and Services
Auxiliary Aids and Services: If auxiliary aids and services are requested by guests, meeting organizers will need to address before the meeting takes place how to provide such services...
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1. Providing Equal Access With Auxiliary Aids and Services
These different ways are provided through “auxiliary aids and services.” ...
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11B-206.4.4.2 Direct connections
Direct connections to other facilities shall provide an accessible route complying with Section 11B-404 from the point of connection to boarding platforms and all transportation system elements...
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11B-206.4.4.2 Direct connections
Direct connections to other facilities shall provide an accessible route complying with Section 11B-404 from the point of connection to boarding platforms and all transportation system elements...
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27. Hand-Carrying
Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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11B-810.7 Public address systems
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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Public Address Systems: ADA Standard Section 810.7
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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11B-810.7 Public address systems
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
