In light rail, commuter rail, and intercity rail systems subject to Department of Transportation regulation 49 CFR 37.21 where it is not operationally or structurally feasible to meet the...
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810.5.3 Platform and Vehicle Floor Coordination
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You must allow service animals to accompany passengers with disabilities in the cabin
You must allow service animals to accompany passengers with disabilities in the cabin consistent with FAA safety requirements....
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Department of Transportation Disability Law Guidance: Use of "Segways" on Transportation Vehicles
Use of "Segways" on Transportation Vehicles Department of Transportation Disability Law Guidance This guidance document concerns the question of whether transportation...
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9. Can public schools charge for the provision of auxiliary aids or services?
Public schools cannot charge for the auxiliary aids or services that they provide to meet the effective communications provision in the Title II regulations....
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T603 Wheelchair Securement Systems
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§ 37.42(e)
(e) In any situation using a combination of high and low platforms, a commuter or intercity rail operator shall not employ a solution that has the effect of channeling passengers...
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§ 37.42(e)
(e) In any situation using a combination of high and low platforms, a commuter or intercity rail operator shall not employ a solution that has the effect of channeling passengers...
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QuickCaption CART Services Realtime Captioning Software
Realtime Captioning converts the spoken word into instant text. In classrooms, at performances, or for seminars or corporate presentations, this simultaneous text can be shown on...
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Sidewalks and trails serve as critical links in the transportation network by providing pedestrian access to commercial districts, schools, businesses, government offices, and recreation...
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What do I do if a passenger claims that he or she is allergic to someone else’s service animal?
If a passenger expresses discomfort or annoyance because of an allergic reaction to the presence of a service animal nearby, you can offer the uncomfortable passenger the opportunity to...
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Sec. 12148. Public transportation programs and activities in existing facilities and one car per train rule. [Section 228]
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12162(a)(4)(A)(ii)
(ii) appropriate auxiliary aids and services, including a hard surface on which to eat, shall be provided to ensure that other equivalent food service is available to individuals with disabilities...
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Relationship to Other Laws
If a particular animal is a service animal for purposes of the ACAA and is thus allowed on an airplane, but is not a service animal for purposes of the ADA, nothing in the ADA prohibits...
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SUBCHAPTER II - PUBLIC SERVICES [Title II]
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III-5.4300 Transportation terminals
III−5.4300 Transportation terminals. The ADA's elevator exemption also does not apply to bus or train terminals or depots, or to airport passenger terminals....
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III-4.2300 Service animals
III−4.2300 Service animals....
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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11B-206.4.4.2 Direct connections
Direct connections to other facilities shall provide an accessible route complying with Section 11B-404 from the point of connection to boarding platforms and all transportation system elements...
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§382.117(f)
(f) You are never required to accommodate certain unusual service animals (e.g., snakes, other reptiles, ferrets, rodents, and spiders) as service animals in the cabin....
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§ 37.61 Public transportation programs and activities in existing facilities
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
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Public Address Systems: ADA Standard Section 810.7
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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11B-810.7 Public address systems
Where public address systems convey audible information to the public, the same or equivalent information shall be provided in a visual format.
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27. Hand-Carrying
Hand-carrying a passenger is also a PCA-type service which is outside the scope of driver duties, and hence a fundamental alteration....
