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904 Check-Out Aisles and Sales and Service Counters
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Effective Communication
Many people with disabilities are prevented from participating fully in programs, activities and services because of communication difficulties....
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12162(a)(4)(A) Single-level dining cars
(A) Single-level dining cars On any train in which a single-level dining car is used to provide food service...
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19. Specific Drivers
Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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§ 35.136(a) General
Generally, a public entity shall modify its policies, practices, or procedures to permit the use of a service animal by an individual with a disability....
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§104.4(b)(1)(i)
(i) Deny a qualified handicapped person the opportunity to participate in or benefit from the aid, benefit, or service;...
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Accessibility Guidebook for Outfitters and Guides Operating on Public Lands
This guidebook contains a framework to help outfitters and guides who operate under a special-use permit from the Forest Service provide high-quality services for all visitors (figure 24...
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§35.130(c)
(c) Nothing in this part prohibits a public entity from providing benefits, services, or advantages to individuals with disabilities, or to a particular class of individuals with disabilities...
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§ 35.130(c)
(c) Nothing in this part prohibits a public entity from providing benefits, services, or advantages to individuals with disabilities, or to a particular class of individuals with disabilities...
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Guest Rooms and In-Room Guest Services
Guest Rooms and In-Room Guest Services Orientation to the Room. Guests who are blind or who have low vision should be offered a thorough orientation to their guest rooms....
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§ 37.5(d)
(d) An entity shall not impose special charges, not authorized by this part, on individuals with disabilities, including individuals who use wheelchairs, for providing services required...
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Eligibility Criteria
Public entities may not use eligibility criteria that screen out or tend to screen out people with disabilities unless the eligibility criteria are necessary to participate in the program, service...
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§382.117(d)
(d) As evidence that an animal is a service animal, you must accept identification cards, other written documentation, presence of harnesses, tags, or the credible verbal assurances of a...
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21. Request to Avoid Specific Passengers
Paratransit is a shared-ride service. As a result, one passenger may need to share the vehicle with people that he or she would rather not....
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§104.4(b)(1)(ii)
(ii) Afford a qualified handicapped person an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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G. Self-serve Items
If a counter is used for serving breakfast or other food products, does it have at least a 36" long section that is no higher than 36" above the floor to allow persons who use wheelchairs...
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E. Tray Slides
If cafeteria style food service lines are provided, are the tray slides no higher than 34" above the floor and queue lines at least 36" wide (42" minimum if u-turns are required) along the...
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6. Q: My county health department has told me that only a guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
A: Yes, if you refuse to admit any other type of service animal on the basis of local health department regulations or other state or local laws....
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
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Sales and Service Counters
Sales and Service Counters When sales or service counters are provided, the counters must be accessible, if doing so is readily achievable....
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Unequal benefit (Preamble, Section-by-Section Analysis)
Unequal benefit—Section 36.202(b) prohibits services or accommodations that are not equal to those provided others....
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Section 36.202(b) Unequal benefit (Section-By-Section Analysis and Response to Comments)
Unequal benefit -- Section 36.202(b) prohibits services or accommodations that are not equal to those provided others....
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6. Eating and Drinking
For example, a person with diabetes may need to consume a small amount of orange juice in a closed container or a candy bar in order to maintain blood sugar levels....
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11B-904 CHECK-OUT AISLES AND SALES AND SERVICE COUNTERS
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