who identify themselves as persons needing visual or hearing assistance have prompt access to the same information provided to other passengers at each gate, ticketing area, and customer service...
Search Results "Public Service"
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§382.53(a)(1)
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10. What happens after the complainant agrees to mediate?
KBF is a nationally recognized provider of mediation and training services....
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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Audiovisual presentations and computer interactives without audio description
The Museum will continue to advertise the availability of this service. See 28 C.F.R. § 36.303....
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Minimal protection.
In the Department's ADA Business Brief on Service Animals, which was published in 2002, the Department interpreted the minimal protection language within the context of a seizure (i.e.,...
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§8.6(c)
action that would not result in such an alteration or such burdens but would nevertheless ensure that, to the maximum extent possible, individuals with handicaps receive the benefits and services...
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What this Checklist is Not
The regulations include requirements for nondiscriminatory policies and practices and for the provision of auxiliary aids and services, such as sign language interpreters for people who...
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12182(b)(2)(C)(ii)
usable by individuals with disabilities (including individuals who use wheelchairs) unless such entity can demonstrate that such system, when viewed in its entirety, provides a level of service...
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Introduction
In July 2008, the Smithsonian Institution Accessibility Program, the National Center on Accessibility, and the National Park Service collaborated on a daylong focus group study to learn...
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III-3.2000 Denial of participation
The ADA prohibits discriminatory denial of services or benefits to individuals with disabilities....
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III-7.8200 Restaurants and cafeterias
ADAAG contains requirements for counters and bars, access aisles, food service lines, tableware and condiment areas, raised speaker's platforms, and vending machine areas (but not controls...
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Chapter 7 Addendum 2: The ADA and Emergency Shelters: Access for All in Emergencies and Disasters
who operates a shelter, the Americans with Disabilities Act (ADA) generally requires shelters to provide equal access to the many benefits that shelters provide, including safety, food, services...
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Providing Health Care for People with Disabilities: Competency Planning Checklists
Edition 1, 2011 Providing Health Care for People with Disabilities: Competency Planning Checklists, was partially supported by the California Department of Health Care Services....
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ADA CHECKLIST FOR POLLING PLACES
Additional copies of this publication may be obtained, viewed or downloaded from the publications section of the ADA Website (www.ada.gov) or by calling the ADA Information Line at 800-514...
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Staff Training
ADA Information Line 800-514-0301 (Voice) and 800-514-0383 (TTY) 24 hours a day to order publications by mail. M-W, F 9:30 a.m. – 5:30 p.m. , Th 12:30 p.m. – 5:30 p.m....
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4.1.4(2) MILITARY EXCLUSIONS
This exclusion does not apply to those portions of a building or facility which may be open to the public or which may be used by the public during the conduct of normal business or which...
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Alterations [§206.4 and §202.4]
However, if making a public entrance accessible would threaten or destroy a facility’s historic significance (as determined by the appropriate State Historic Preservation Official or Advisory...
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III-3.5000 Discrimination on the basis of association
A public accommodation may not discriminate against individuals or entities because of their known relationship or association with persons who have disabilities....
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Number of Accessible Entrances
Substantive changes include: increasing scoping for public entrances (206.4.1 removing a requirement for accessible ground floor entrances (206.4.3 in the proposed rule)...
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BACKGROUND
. § 12181(6) and is a place of public accommodation within the meaning of 42 U.S.C. § 12181(7); 28 C.F.R. § 36.104. ...
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§35.134 Retaliation or Coercion
Paragraph (a) of § 35.134 provides that no private or public entity shall discriminate against any individual because that individual has exercised his or her right to oppose any act or...
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INTRODUCTION
Revised Requirements: Accessible Pools—Accessible Means of Entry and Exit” to assist entities covered by Title III of the ADA, such as hotels and motels, health clubs, recreation centers, public...
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§35.134 Retaliation or coercion (Section-by-Section Analysis)
Paragraph (a) of §35.134 provides that no private or public entity shall discriminate against any individual because that individual has exercised his or her right to oppose any act or practice...
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Designing Sidewalks and Trails for Access
Access Board's public rights-of-way Web site www.access-board.gov/guidelines-and-standards/streets-sidewalks/public-rights-of-way, which includes guidance documents and other resources....