Once an accessible room is guaranteed to a prospective guest with a disability, an accessible room must be available to him or her upon arrival at the hotel....
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Reservations
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Section 36.302(e) Hotel Reservations (Section-by-Section Analysis)
Section 36.302(e) Hotel Reservations (Section-by-Section Analysis) Section 36.302 of the 1991 title III regulation requires public accommodations to make reasonable modifications in policies...
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4. Rates
4. Are rates for accessible guestrooms/suites the same as rates for guestrooms/suites that are not designated accessible? [28 CFR 36.301(c)] Yes __ No __ N/A __ Comments:...
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§ 37.33 Airport transportation systems
[See subsections ...]
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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2. Staff
2. Do all reservations staff (including staff located on-site at the lodging facility and staff located off-site at a reservations center) have ready access to information about the...
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§ 36.302(e)(1) Reservations made by places of lodging
(1) Reservations made by places of lodging. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any...
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§ 36.302(e)
(e)
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§ 382.23 Airport facilities
(d) Systems of inter-terminal transportation, including, but not limited to, shuttle vehicles and people movers, shall comply with applicable requirements of the Department of Transportation...
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Accessible Lodging Factsheet
The Department of Justice (DOJ) has issued revised ADA regulations under Title III, which covers many types of private businesses, or “places of public accommodation.” Many of these...
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A. Accessibility of Terminal Facilities and Services
., shuttle vehicles and people movers....
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II. ENFORCING THE ADA PART 3
.,119 requiring the hotels to permit service animals into the hotel and to enforce policies that allow persons with vision impairments to share in the amenities at those hotels. 3....
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Reservation Systems Requirements for Places of Lodging
To improve accessibility of places of lodging hotel staff should be trained on: General ADA regulations. Accessibility features available for guests....
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Overview
March 15, 2012 is the compliance date for provisions governing hotel reservation policies....
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382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
382.51 What requirements must carriers meet concerning the accessibility of airport facilities? The principal substance of airport facility accessibility requirements is the same for...
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§382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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24. TRAINING FOR OWNED HOTELS, MANAGED HOTELS, AND JOINT VENTURE HOTELS
TRAINING FOR OWNED HOTELS, MANAGED HOTELS, AND JOINT VENTURE HOTELS....
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§382.51(a)
(a) As a carrier, you must comply with the following requirements with respect to all terminal facilities you own, lease, or control at a U.S. airport:
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§382.51(b)
(b) As a carrier, you must ensure that passengers with a disability can readily use all terminal facilities you own, lease, or control at a foreign airport. In the case of foreign...
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Q29. Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel?
Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel? A. No, the dog must be under the handler's control at all times....
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