Hotel team members who have direct contact with guests should be prepared and ready to communicate with customers with disabilities....
Search Results "Customer Service"
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Communication
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Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision
places of public accommodation, including hotels, motels, and other places of transient lodging, to ensure that everyone regardless of disability has an equal opportunity to enjoy their services...
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Caroline's Cart - Making Mobility Easy
Making Mobility Easy Caroline's Cart is a shopping cart created for special needs children. It provides parents and caregivers a viable option to transport a child through a store...
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Moen M-DURA Chrome Two-Handle Service Sink Faucet 8124
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Moen M-DURA Chrome Two-Handle Service Sink Faucet 8232
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Accessible Route to Goods and Services
Accessible Route to Goods and Services The path a person with a disability takes to enter and move through your business is called an “accessible route.”...
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Moen M-DURA Rough Chrome Two-Handle Service Sink Faucet 8230
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At your service. A 20 minute film. Engage customers with disabilities.
Pictures (filmmakers of the critically acclaimed PBS documentary Lives Worth Living, and curators of the Disability Rights Museum on Wheels), to produce this dynamic new twenty minute customer...
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Policies and Procedures
However, sometimes your policies or procedures can inadvertently make it difficult or impossible for a customer with a disability to access your goods and services....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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General: ADA Standard Section 227.1
Section 227.1: General Scoping Requirements for sales and service.
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Dispersion: ADA Standard Section 225.3.1
Section 225.3.1 covers scoping requirements in the current ADA Standards for the dispersion of self service storage spaces.
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Captioning
• Captioning on promotional, special event, and exhibition videos for people with hearing loss or cognitive changes ensure the message is not lost in the ambient sound and music.
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Check-Out Aisles and Sales and Service Counters: ADA Standard Section 904
[See subsections ...]
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11B-206.4.8 Service entrances
If a service entrance is the only entrance to a building or to a tenancy in a facility, that entrance shall comply with Section 11B-404....
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11B-206.4.8 Service entrances
If a service entrance is the only entrance to a building or to a tenancy in a facility, that entrance shall comply with Section 11B-404....
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BUSINESSES AND NON-PROFIT SERVICE ORGANIZATIONS
BUSINESSES AND NON-PROFIT SERVICE ORGANIZATIONS The ADA prohibits discrimination by public accommodations, which include businesses and non-profit service organizations that provide goods...
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ABC 7 Chicago Karen Meyer: Orland Park, IL Culver's restaurant offer accessible drive-thrus
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Why Accessibility Is Important
This commitment is established in Forest Service policy. How does accessibility fit into this range of opportunities? We certainly don't want to pave the wilderness....
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11B-225.3 Self-service storage facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 11B-225.3....
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11B-225.3 Self-service storage facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 11B-225.3....
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ADA For Lodging: Best Practices and Standards
Have a 5 Star Rating for Accessibility and Inclusion
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits...
