These different ways are provided through “auxiliary aids and services.” ...
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1. Providing Equal Access With Auxiliary Aids and Services
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General: ADA Standard Section 904.1
Check-out aisles and sales and service counters shall comply with the applicable requirements of 904....
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11B-227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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11B-227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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11B-227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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11B-904.1 General
Check-out aisles and sales and service counters shall comply with the applicable requirements of Section 11B-904....
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Sales and Service: ADA Standard Section 227
Section 227 covers scoping requirements in the current ADA Standards for sales and service.
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11B-227 Sales and service
[See subsections ...]
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Determining appropriate auxiliary aids. (Section-by-Section Analysis)
Determining appropriate auxiliary aids....
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Sales and Service Counters
An alternative solution is to provide an auxiliary counter nearby....
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§8.3 Auxiliary aids
Auxiliary aids means services or devices that enable persons with impaired sensory, manual, or speaking skills to have an equal opportunity to participate in, and enjoy the benefits of,...
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Check-Out Aisles and Sales and Service Counters
counter....
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Auxiliary Aids and Services
Often ensuring effective communication requires public entities to provide “auxiliary aids and services” which may include the following: For people who are deaf or have hearing loss:...
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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Figure 904.4 (Exception) Alteration of Sales and Service Counters – Drawing from the U.S. Access Board
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904.4 Sales and Service Counters
904.4 Sales and Service Counters. Sales counters and service counters shall comply with 904.4.1 or 904.4.2....
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904.4 Sales and Service Counters
Sales counters and service counters shall comply with 904.4.1 or 904.4.2. The accessible portion of the counter top shall extend the same depth as the sales or service counter top....
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904.4 Sales and Service Counters
Sales counters and service counters shall comply with 904.4.1 or 904.4.2. The accessible portion of the counter top shall extend the same depth as the sales or service counter top....
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided....
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Parallel Approach: ADA Standard Section 904.4.1
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided....
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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12102(1) Auxiliary aids and services
(1) Auxiliary aids and services. --The term auxiliary aids and services includes--...
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
When these communications involve a person with a disability, an auxiliary aid or service may be required for communication to be effective....
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
