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  B. Case Findings and Remedies
  
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  11B-904.4 Sales and service counters
  
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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  Shelves, Sales and Service Counters, and Check-Out Aisles
  
Shelves, Sales and Service Counters, and Check-Out Aisles The obligation to provide program access also applies to merchandise shelves, sales and service counters, and check-out aisles...
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  TTY AND RELAY SERVICES
  
Officers must also accept telephone calls placed by persons who are deaf or hard of hearing through the Telecommunications Relay Service....
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  FCC Consumer Guide: Telecommunications Access for People with Disabilities
  
Telecommunications Access for People with Disabilities FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers...
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  § 37.5(b)
  
(b) Notwithstanding the provision of any special transportation service to individuals with disabilities, an entity shall not, on the basis of disability, deny to any individual with a disability...
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  ADA: Know Your Rights - Returning Service Members with Disabilities
  
Department of Justice Civil Rights Division Disability Rights Section ADA: Know Your Rights Returning Service Members with Disabilities You've been seriously injured...
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  §104.52  Health, welfare, and other social services.
  
[See subsections ...]
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  E208 Support Documentation and Services
  
[See subsections ...]
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  E208 Support Documentation and Services
  
[See subsections ...]
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  QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?
  
39.51, 39.35, 39.37, 39.5 QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?...
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  GSA
  
General Services Administration, acting by or through the Administrator of General Services, or a designated official to whom functions under this part have been delegated by the Administrator...
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  11B-904.4 Sales and service counters
  
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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  11B-904.4 Sales and service counters
  
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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  F227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with 904.4....
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  227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with 904.4....
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  227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with 904.4....
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  § 37.3 Auxiliary aids and services
  
Auxiliary aids and services includes: (1) Qualified interpreters, notetakers, transcription services, written materials, telephone headset amplifiers, assistive listening devices, assistive...
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  Queues and Waiting Lines: ADA Standard Section 227.5
  
Section 227.5 covers scoping requirements in the current ADA Standards for queues and waiting lines.
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  11B-227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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  11B-227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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  11B-227.3 Counters
  
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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  Issue: Program Accessibility
  
Common Problem: City governments often have failed to ensure that the whole range of the city’s services, municipal buildings, and programs meet Title II’s program access requirements...
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