ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
Search Results "Emergency Service"
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603.1 General
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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Determine All Your Evacuation Options and Prioritize Them
Use your judgment given your specific situation and the information you have available during an emergency. For example, you don’t have specific information regarding the emergency....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal, it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the...
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N. Health Units/Medical Care Areas
Health Units/Medical Care Areas In many schools, where emergency shelters are often located, nurses' rooms or other types of health care facilities may be provided....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal under §35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity...
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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II-7.3300 Seven-digit lines.
States may operate a statewide 911 system for both voice and nonvoice calls and, in addition, permit voice callers only to dial seven-digit numbers to obtain assistance from particular emergency...
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E2-a
Are pedestrian routes leading to or serving each service or activity area of the shelter free of objects that protrude from the side more than 4 inches into the route with the bottom of...
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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Inclusive Safety information
See “Emergency Travel Safety Tips for Overnight Stays.”...
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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3. Automatic Call Distribution (ACD)
Another feature employed by PSAPs is automatic call distribution (ACD). ACD places incoming calls into a queue, sends out a programmed message to callers to let them know that their...
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4. Switching Between Voice Mode and TTY Mode
All call takers must have the capability to switch back and forth easily from TTY mode to voice mode during the same call. This is especially necessary for silent calls because it...
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5. Voice Carryover and Hearing Carryover
Voice carryover (VCO) is a communication hybrid of TTY and voice. With VCO, a person with hearing loss can speak directly to the call taker and read the response that is typed...
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Chapter 5 BUILDING AN EVACUATION PLAN FOR A PERSON WITH A SPEECH DISABILITY
[See subsections ...]
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Chapter 2 BUILDING AN EVACUATION PLAN FOR A PERSON WITH LIMITED MOBILITY
[See subsections ...]