Effective Communication Provisions Covered entities must provide aids and services when needed to communicate effectively with people who have communication disabilities....
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Effective Communication Provisions
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Accessibility Guidelines for Pedestrian Facilities in the Public Right-of-Way
• Mail or Hand Delivery/Courier: Office of Technical and Informational Services, Access Board, 1331 F Street, NW, Suite 1000, Washington, DC 20004‒1111....
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Literature Cited
Department of Agriculture, Forest Service, Forest Products Laboratory. 10 p. Laufenberg T.; Krzysik, A.M.; Winandy, J.E. 2003....
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23. Q: What types of modifications in law enforcement policies, practices, and procedures does the ADA require?
policies, practices, and procedures that are necessary to ensure accessibility for individuals with disabilities, unless making such modifications would fundamentally alter the program or service...
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Historic Preservation
A public entity shall operate each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals...
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24. Educational setting
New paragraph (b) specified that handicapped children must also be provided nonacademic services in as integrated a setting as possible....
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4.1.3(5)*
For example, floors above or below the accessible ground floor must meet the requirements of this section except for elevator service....
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III-7.4300 Parking
In addition, any unit or facility providing medical care or other services, including occupational or physical therapy, or vocational rehabilitation, is subject to a higher accessible parking...
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C. Americans with Disabilities Act and Section 504 of the Rehabilitation Act
DOJ has delegated responsibility for investigating complaints and conducting compliance reviews relating to the provision of health care services by state and local governments to the Department...
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Rulemaking History
Rights-of-Way Access Advisory Committee”, to the Access Board in 2001.15 The Access Board developed draft accessibility guidelines for pedestrian facilities in the public right-of-way based...
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More Questions and Answers About the ADA
The requirement to provide reasonable accommodation covers all services, programs, and non-work facilities provided by the employer....
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III-9.2000 Relationship to State and local enforcement efforts
Although many are based on a model code, there are major variations among the State codes, and among local codes within some States....
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503.3 Alternative User Interfaces (Section-by-Section Analysis)
This section proposes to require that, when applications provide alternative user interfaces that function as assistive technology, such applications must use platform accessibility services...
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[ADA Titles II & III] Primary Function
Areas that contain a primary function include, but are not limited to, _|ADA Title III: the customer services lobby of a bank, |_ the dining area of a cafeteria, the meeting rooms in a conference...
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Accessibility of Job Information
If a job advertisement provides only a telephone number to call for information, a TDD (telecommunication device for the deaf) number should be included, unless a telephone relay service...
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Air Carrier Access Act
It applies only to air carriers that provide regularly scheduled services for hire to the public....
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Including Customers with Disabilities in the Process
People with disabilities can assist businesses in finding cost-effective, usable solutions that bring facilities and customer service policies and practices into compliance with the ADA....
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"Place of Lodging" (Section-by-Section Analysis)
The factors to be followed in determining the conditions and amenities of a hotel include rooms available on a walk-up basis, linen service, and accepting reservations for a room type without...
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B. Executive Order 13132 (Federalism)
However, State regulation in this area is already expressly preempted by the Airline Deregulation Act, which prohibits States from enacting or enforcing a law “related to a price, route, or service...
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Commercial Facilities
(iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter or inter-city passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars, and food service...
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VII. TRAINING
TDD machines, visual alarms, and notification devices; (4) all Hotel reservations polices and other policies regarding visitors with disabilities or accessible features; (5) the Hotel's service...
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A. Signs
[ADA Stds. 4.1.3(16)(a)] All guestrooms Yes __ No __ N/A __ Comments: ___________________________________________ Restaurants, other food service areas, and vending/ice machine...
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Appendix B: An Example from State Legislation and Policy: Maryland
Department of Education of any products or services....
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B. Process to Resolve Complaints
Having a consistent process for fielding these complaints will assist you in complying with those legal obligations and providing good customer service....