People with disabilities can assist businesses in finding cost-effective, usable solutions that bring facilities and customer service policies and practices into compliance with the ADA....
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Including Customers with Disabilities in the Process
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Common Problems with Websites
Provide a way for online visitors to request accessible information or services by posting a telephone number or e-mail address on its home page....
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"Place of Lodging" (Section-by-Section Analysis)
The factors to be followed in determining the conditions and amenities of a hotel include rooms available on a walk-up basis, linen service, and accepting reservations for a room type without...
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B. Executive Order 13132 (Federalism)
However, State regulation in this area is already expressly preempted by the Airline Deregulation Act, which prohibits States from enacting or enforcing a law “related to a price, route, or service...
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Commercial Facilities
(iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter or inter-city passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars, and food service...
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VII. TRAINING
TDD machines, visual alarms, and notification devices; (4) all Hotel reservations polices and other policies regarding visitors with disabilities or accessible features; (5) the Hotel's service...
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Appendix B: An Example from State Legislation and Policy: Maryland
Department of Education of any products or services....
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B. Process to Resolve Complaints
Having a consistent process for fielding these complaints will assist you in complying with those legal obligations and providing good customer service....
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E.6.i. - Will there be a web site providing information on how manufacturers have addressed the Access Board’s technical provisions?
This arrangement will allow vendors to more easily update their information, given that how their products and services meet the technical provisions will likely be improving with each version...
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B.6.ii. - If an agency determines that the acquisition of EIT that meets the applicable technical provisions of the Access Board’s standards would impose an undue burden, does it have any remaining obligations under Section 508?
Alternative means may include, but are not limited to: voice, fax, relay service, TTY, qualified sign language interpreters, Internet posting, captioning, text-to-speech synthesis, readers...
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B) Accessible Route
When a walk, pathway, or pedestrian route is necessary to provide public access to a program, service, or activity, an accessible route must be provided....
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Security
addresses security procedures, particularly those enacted after the terrorist hijackings and tragic events of September 11, 2001, which affect or may affect the types of accommodations and services...
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NPRM
to others—as distinct from to the individual with a disability—that cannot be eliminated by a modification of policies, practices or procedures, or by the provision of auxiliary aids or services...
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A4.1.1(3) Areas Used Only by Employees as Work Areas
., laboratories, service counters, ticket booths), 5%, but not less than one, of each type of work station should be constructed so that an individual with disabilities can maneuver within...
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B. NOTIFICATION
, the County will implement, follow, and send to the United States its written procedures to inform all interested individuals of the existence and location of its accessible programs, services...
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Miniature Horses
Miniature Horses In addition to the provisions about service dogs, the Department’s revised ADA regulations have a new, separate provision about miniature horses that have been individually...
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All Disabilities
Newer technologies such as instant messaging (IM) and short message service (SMS) text messaging are increasingly popular real-time communication methods....
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What access do I need?
◼ I need to bring my service dog. ◼ Other needs: ◼ _______________________________ ◼ _______________________________ ◼ _______________________________...
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Detectable Warnings [§406.8 (DOT’s Standards), §705]
Detectable warnings are required on curb ramps at transit facilities covered by DOT’s Standards (facilities used by state and local governments to provide designated public transportation services...
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REFERENCES
projects within the jurisdiction of DSA which includes State of California public elementary and secondary schools (grades K–12), community colleges and state-owned or state-leased essential services...
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68.75. Responsibilities of the Registered Accessibility Specialist
TexReg 8807; amended effective February 1, 2005, 30 TexReg 382; amended effective March 1, 2007, 32 TexReg 884) (a) Registered accessibility specialists may set and collect fees for services...
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II. ACTIONS TO BE TAKEN BY PALACE SPORTS AND ENTERTAINMENT, LLC:
of the barriers identified in the United States' site survey referenced in paragraph 8 above, including improving accessibility in restrooms on all levels, improving accessibility and service...
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1009.8 Two-way communication
Two-way communication systems are not required at the landings serving only service elevators that are not designated as part of the accessible means of egress or serve as part of the required...
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11B-233.3.4 Alterations
should include the number of bedrooms; amenities provided within the dwelling unit; types of common spaces provided within the facility; and location with respect to community resources and services...